Ryan Naylor

Always with the Health & Safety of myself, colleagues & any clients as my number one priority I assess, implement & carry out safe practices of work to recover vehicles.

• Implemented safety protocols rigorously to prevent accidents and injuries during recovery operations.
• Utilised problem-solving skills to overcome unexpected challenges during vehicle recovery.
• Delivered excellent customer service when interacting with clients.
• Followed highway code and traffic laws throughout deliveries.
• Carried out vehicle maintenance and daily checks reporting any issues
• Using various phone software document & record any issues with vehicles
• Liaise with both clients and control room any potential issues or delays
• Utilised specialist recovery equipment to enable smooth, safe and efficient recoveries including the EASTRAC-robot recovery vehicle
• Embraced and relished any training opportunity to train & learn new skills
• Passed my level 3 Police vetting enabling me to comply and perform any recoveries required by local Police forces

• Executed similar tasks with reduced complexity in a supportive role.

• Delivered goods to customers' premises within set timeframes, maintaining high levels of punctuality and reliability.
• Handled merchandise carefully to provide safe delivery.
• Maintained accurate records of deliveries, collections, and customer signatures to comply with company policies.
• Loaded vehicle, properly securing items to prevent load shifting and damage during transportation.
• Utilised GPS and route planning software to optimise delivery routes, reducing fuel consumption and delivery times.
• Maintained vehicle in optimum condition for safety and reliability.
• Mapped out driving routes ahead of time to determine fastest route.

• Picked and packed customer orders with accuracy, meeting daily productivity targets.
• Loaded and unloaded delivery vehicles, minimising damage to goods and ensuring timely dispatch.
• Maintained excellent physical fitness levels to safely lift and manoeuvre heavy orders and deliveries.
• Carried out day-to-day warehouse duties with care and attention, maintaining compliance with safety standards.