Ryan McMinn
Dumfries,Dumfries and Galloway
Summary
Dynamic professional with a unique blend of clinical nursing expertise and high-performing sales experience. Adept at building trust, communicating clearly, and tailoring solutions to diverse needs. Known for strong relationship-building, empathetic problem-solving, and a results-driven mindset. Skilled in fast-paced environments, collaboration with people from varying backgrounds, and delivering exceptional service, no matter the field.
Overview
11
11
years of professional experience
Work history
Registered Mental Health Nurse / Healthcare Support Worker
NHS Dumfries and Galloway
Dumfries
04.2016 - 01.2026
- Aid in the care and treatment of patients with varying degrees of mental health illnesses.
- Medication management, including proficiency in mathematics to ensure correct dosage and administration.
- Collaboration with wider multi-disciplinary teams to effectively coordinate ongoing care post-discharge.
- Continual professional development and reflection.
Sales Associate / Kitchen Designer
Anderson Ltd.
Dumfries
03.2025 - 09.2025
- Measuring, designing, and managing the completion of contemporary kitchens in collaboration with clients' wants and needs.
- Upselling and utilising sales techniques to benefit the company's profit margins whilst managing clients' budgets effectively.
- Continual project management, ensuring products, deliveries, and trades align seamlessly within strict deadlines to ensure the best possible customer experience.
- Proficiency in 3-D rendering and graphic design software.
Phone Technician / Supervisor / Area Manager
Line Out
09.2014 - 04.2016
- Greeting and dealing with customers in a welcoming manner, whilst utilising sales techniques to boost profits.
- Completing repairs on customers' mobile devices to a high standard.
- Completing audits and stock ordering to ensure the items sold were in line with current trends.
- Management of four shops within Dumfries and Galloway, including eight staff members.
- Managing and resolving complaints raised by customers to maintain customer relations.
Education
BSC - Mental Health Nursing
University of the West of Scotland
Dumfries 01.2019 - 1 2023
HNC - Social Services
Dumfries and Galloway College
Dumfries 01.2018 - 1 2019
SVQ - Retail and Sales
Apprenticeship Scotland
Dumfries 01.2014 - 1 2015
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Dumfries High School
Dumfries 01.2009 - 1 2014
Skills
- Adaptable Communicator
- Team working and Autonomous
- Computer Literate (Software, Office, Technical)
- Leadership
- English and Mathematics
- Excellent Time Keeping
- Workload Management
- Project Management
- Reflective Practice
- Collaboration
- Conflict Management
- Varied Experience
- Quick to adapt to new environments
REFERENCES
- Eilidh, Dickson, Senior Charge Nurse, Eilidh.Dickson@nhs.scot, 01387 246246, NHS Dumfries and Galloway, Cree Ward, Midpark Hospital, Bankend Road, Dumfries, DG1 4TN
- Kevin, Stevenson, Line Manager, KevinS@andersonsltd.com, 01387 267214, Andersons Ltd, St Mary’s Industrial Estate, Dumfries, DG1 1NA
Timeline
Sales Associate / Kitchen Designer
Anderson Ltd.
03.2025 - 09.2025
BSC - Mental Health Nursing
University of the West of Scotland
01.2019 - 1 2023
HNC - Social Services
Dumfries and Galloway College
01.2018 - 1 2019
Registered Mental Health Nurse / Healthcare Support Worker
NHS Dumfries and Galloway
04.2016 - 01.2026
Phone Technician / Supervisor / Area Manager
Line Out
09.2014 - 04.2016
SVQ - Retail and Sales
Apprenticeship Scotland
01.2014 - 1 2015
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Dumfries High School
01.2009 - 1 2014