Summary
Overview
Work History
Education
Skills
Timeline
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Ryan Howard

Rochdale,Lancashire

Summary

Dedicated professional with a strong focus on health and safety consciousness, ensuring customer satisfaction through positive interactions and effective telephone support. Known for being friendly, outgoing, punctual, and reliable. Skilled in managing customer feedback and complaints to enhance service quality.

Overview

5
5
years of professional experience
5
5
years of post-secondary education

Work History

Leisure Attendant and Receptionist

YourTrust
Rochdale, Lancashire
09.2022 - 11.2024
  • Ensured timely opening and closing of the facility according to schedule, providing seamless service to patrons.
  • Administered first aid during emergencies, guaranteeing patron's wellbeing at all times.
  • Coordinated well with lifeguards during busy hours or emergency situations for optimal safety measures.
  • Improved cleanliness in locker rooms and gym facilities.

Bingo Customer Assistant

Club 3000
Middleton, Lancashire
07.2021 - 09.2022
  • Provided excellent customer service to ensure repeat business.
  • Handled cash transactions accurately, enhancing trust between business and clientele.
  • Assisted in visual merchandising efforts, enhancing store appearance and attracting footfall.

McDonalds Crew Worker

McDonalds
Bury, Lancashire
09.2019 - 06.2021
  • Delivered consistent high-quality service contributing to the positive reputation of our establishment.
  • Operated cash registers accurately, ensuring proper handling of transactions.
  • Resolved customer complaints quickly, restoring trust in our service quality.
  • Upheld health and safety guidelines whilst preparing food items preventing cross-contamination risks.
  • Worked flexible hours including nights and weekends meeting company needs.

Education

GCSEs -

GCSE's
Rochdale
09.2013 - 09.2018

A-Levels -

Hopwood Hall College
Middleton
/2023 - /2023

GCSEs -

Hopwood Hall College
Middleton
/2023 - /2023

Skills

  • Health and safety consciousness
  • Customer satisfaction
  • Positive customer interactions
  • Telephone customer support
  • Friendly and outgoing
  • Punctual and reliable
  • Customer feedback and complaint management

Timeline

Leisure Attendant and Receptionist

YourTrust
09.2022 - 11.2024

Bingo Customer Assistant

Club 3000
07.2021 - 09.2022

McDonalds Crew Worker

McDonalds
09.2019 - 06.2021

GCSEs -

GCSE's
09.2013 - 09.2018

A-Levels -

Hopwood Hall College
/2023 - /2023

GCSEs -

Hopwood Hall College
/2023 - /2023

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Ryan Howard