Ryan Carter
Falmouth,United Kingdom
Summary
Dependable and driven individual with strong work ethic seeking role in retail. Possesses excellent customer service and communication skills, coupled with good teamwork ethos and problem solving skills. Able to work flexibly to meet the needs of the customer.
Overview
7
7
years of professional experience
Work history
Retail assistant
Iceland
Hinckley, Leicestershire
06.2021 - 08.2025
- Responsible for stock replenishment in frozen and grocery sections.
- Polite and efficient in assisting customers to find products and answering any queries.
- Handled transactions, maintaining accurate till records and avoiding lengthy queues.
- Maintained clean shop floor, promoting a welcoming environment.
- Followed company policies whilst handling returns and exchanges.
- Processed online orders accurately and promptly.
- Operated cash registers with accuracy and processed cash and card transactions.
Teaching assistant in primary school
Richmond Primary School.
Hinckley, Leicestershire
05.2018 - 04.2019
- Worked closely with teachers to implement engaging lessons which improved student participation.
- Assisted in preparation of lesson plans, resulting in well-organised, effective classes.
- Facilitated group activities during lessons which promoted team-work amongst students.
- Conducted regular reading sessions promoting literacy amongst young learners.
- Prepared classrooms for daily activities and tidied up afterwards, keeping surroundings neat and presentable at all times.
- Supervised pupils during lunchtimes and break times, ensuring they were happy and safe.
Education
Bachelor of Arts - Creative Writing
Falmouth University
Falmouth 09.2025 -
Bachelor of Arts - Creative Writing Year One
DMU
Leicester 09.2024 -
Diploma of Higher Education - Creative Media Practice
North Warwickshire and South Leicestershire College
Hinckley 09.2021 - 06.2023
GCSEs x 5 -
Lutterworth College
Lutterworth 08.2015 - 06.2020
Skills
- Flexible schedule availability
- Handling difficult customers
- Stock control software use
- Communication excellence
- Merchandise arrangement
- Customer needs anticipation
- Refund authorisations
- Basic arithmetic fluency
- Adaptable to peak times
- Efficient multitasking
- Cash register operation
- Stock replenishment
- Customer Service
- Confident communicator
- Multicultural awareness
- Strong empathy
- ICT proficiency
Affiliations
- Reading
- Paddle boarding
- Listening to music
- Video Games
- Ethical Fashion
- Watching Movies
- Collecting Pokemon Cards
Timeline
Bachelor of Arts - Creative Writing
Falmouth University
09.2025 -
Bachelor of Arts - Creative Writing Year One
DMU
09.2024 -
Diploma of Higher Education - Creative Media Practice
North Warwickshire and South Leicestershire College
09.2021 - 06.2023
Retail assistant
Iceland
06.2021 - 08.2025
Teaching assistant in primary school
Richmond Primary School.
05.2018 - 04.2019
GCSEs x 5 -
Lutterworth College
08.2015 - 06.2020
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