Ryan Brewis
Washington,North Tyneside
Summary
Data-driven and highly proactive Amazon Fulfilment Associate / QB Proxy with proven impact on floor health, AFM performance, and operational response. Recognised for contributing to a major floor-health turnaround from one of the lowest-ranked FCs in Europe to a top-10 position through targeted focus on pod banding, STOW etiquette, fiducials, drive maintenance, and fast operational escalation. Delivered 1st-place FED performance overall, including OB gap 3.72%, 1st for stow gaps, 2nd for pick gaps, best obstruction response time of 8.27 minutes, best station andon response of 3.15 minutes, and 2nd-best drive andon dwell time of 12.82 minutes. Experienced in coaching AFMs, developing new QBs, improving shift-start communication, and identifying cost-conscious process improvements that raise standards while protecting labour efficiency.
Overview
10
10
years of professional experience
Work history
Fulfilment Associate - QB Proxy
Amazon
10.2021 - 03.2026
- Led and developed teams in a high-volume fulfilment centre, driving performance to consistently meet safety, efficiency, and quality targets.
- Coordinated staffing and workflow across multiple departments, monitoring KPIs and implementing process improvements to optimise operations.
- Maintained effective cross-team communication, quickly resolving operational challenges to minimise disruption and maintain productivity.
- Ensured full compliance with health and safety standards, fostering a safe working environment and promoting a culture of accountability.
SEN Teaching Support Assistant
Amazon
11.2020 - 10.2021
- Supported students with diverse special educational needs in both academic learning and life skills development.
- Delivered tailored support in classroom settings and enrichment activities, including outdoor learning, cooking, and community integration.
- Applied effective behaviour management strategies and problem-solving skills to maintain a positive and safe learning environment.
- Adapted teaching approaches to meet individual needs, fostering engagement, personal growth, and resilience.
Student Representative
Sunderland University
01.2016 - 01.2019
- Built positive relationships with students, developing rapport and confidence in representing their needs to university staff.
- Collected, collated, and analysed student feedback to identify concerns and opportunities for improvement.
- Presented student insights to senior staff and collaborated to develop actionable plans addressing raised issues.
- Implemented new initiatives, including a campus car parking system and the launch of the campus coffee shop (The Studio).
- Managed and negotiated student expectations with university staff and representatives to ensure concerns were acknowledged and addressed.
Education
Computer Support Specialist -
Career Choice
01.2023 -
Bsc - Psychology
Sunderland University
09.2016 - 09.2026
Foundation - Psychology
Sunderland College
09.2015 - 09.2016
GCSE's - undefined
Oxclose Community Academy
09.2009 - 09.2014
Skills
- Leadership and Team Management
- Operational Planning & Coordination
- Special Educational Needs(SEN) Support
- Communication & Relationship Building
- Technology Proficiency
- Problem Solving Under Pressure
- Adaptability & Quick Learning
- Training & Development
- Health & Safety Compliance
- Adaptability to workflow changes
- Punctuality and reliability
- Supply chain understanding
- Knowledge of safety protocols
- Target-focused
- Warehouse operation management
Achievements
Award for Young Leader Training, Go Fence Coaching Award (Level 1), NCS Completion Award, TEFL Teacher Training Award, 2nd Place Northeast Young Entrepreneurs, DBS, First Aid Trained
Timeline
Computer Support Specialist -
Career Choice
01.2023 -
Fulfilment Associate - QB Proxy
Amazon
10.2021 - 03.2026
SEN Teaching Support Assistant
Amazon
11.2020 - 10.2021
Bsc - Psychology
Sunderland University
09.2016 - 09.2026
Student Representative
Sunderland University
01.2016 - 01.2019
Foundation - Psychology
Sunderland College
09.2015 - 09.2016
GCSE's - undefined
Oxclose Community Academy
09.2009 - 09.2014