Ruth Syers

• Streamlined communication processes within the team, enhancing productivity.
• Built strong relationships with customers, resulting in repeat business.
• Generated leads to increase potential business opportunities.
• Developed compelling sales proposals that increased conversion rates.
• Dealt with customer queries effectively, maintaining high quality service standards.
• Collaborated with sales team to meet monthly targets successfully.
• Assisted customers through entire sales process to ensure satisfaction.
• Handled after-sales services proficiently, ensuring client retention.
• Listened to customer problems, objections and concerns, offering tailored solutions.
• Negotiated and closed sales to secure profitable deals and contracts.
• Understood store goals and used upselling and cross-selling techniques to achieve targets.
• Used active listening and relationship-building skills to assess customer needs, build rapport and deliver viable solutions.
• Warmly greeted customers to establish positive first impressions, enhancing in-store experiences.
• Maintained store standards to uphold clean, professional appearances.
• Processed payments promptly and precisely using Point Of Sale (POS) systems, minimising customer waiting times.
• Provided high levels of in-store service, promptly resolving complaints to maintain customer satisfaction.
• Remained knowledgeable in current stock to provide helpful, informative customer advice.
• Highlighted product features and benefits in line with customer needs, securing high-value sales.
• Delivered outstanding customer experiences through attentive care and faultless service.

Same as above, as taken over by Watches of Switzerland.

• Assisted customers in finding desired items to enhance their shopping experience.
• Maintained clean, appealing shop environment for comfortable shopping experience.
• Coordinated closely with management on shop floor layouts and visual merchandising.
• Built rapport with frequent shoppers to foster loyal customer base.
• Improved product visibility with strategic shelf arrangements.
• Directed customers towards fitting rooms when needed for convenient try-on experience.
• Collaborated effectively with team members during busy periods.
• Managed stock levels on shop floor for continuous product availability.
• Shelved and merchandised new products in visually appealing, organised displays to engage customers.
• Guided customers to locate products or alternative items.
• Updated product labelling and pricing to reflect discounts and offers.

• Encouraged respectful behaviour amongst peers to foster an inclusive environment.
• Managed behavioural issues for a peaceful and enjoyable lunchtime experience.
• Participated in staff meetings and training sessions for professional development.
• Promoted inclusivity with active involvement in children's games and activities.
• Provided comfort and reassurance to distressed children, promoting emotional well-being.
• Reported any concerns or incidences promptly to the relevant authority.
• Mediated conflicts between students to maintain a harmonious atmosphere.
• Strictly followed safeguarding procedures and handled confidential information with discretion.

• Facilitated relaxing atmosphere through exceptional interpersonal skills and soothing techniques during services offered.
• Utilised specialised beauty equipment safely and effectively for optimal results.
• Assisted clients in selecting suitable cosmetic products, enhancing their overall look.
• Recommended home care routines specifically designed for individual's skin type and condition leading to improved skin health.