Summary
Overview
Work history
Education
Skills
References
Timeline
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Ruth Peacock

Bournemouth,Dorset

Summary

A highly skilled professional with expertise in document coordination, procurement within higher education, and resource management. Demonstrates exceptional multitasking capacity and stress resilience, ensuring effective workload balancing and productivity improvement. Adept at engaging key stakeholders, negotiating effectively, and motivating staff to achieve customer service excellence. Possesses a strong understanding of logistics and inventory control, with a personable approach to fostering positive work environments.

Organised and dependable with 28 years of experience in HE. Successful at managing multiple priorities with positive attitude. Willing to take on greater responsibilities to meet team goals.

Overview

29
29
years of professional experience

Work history

Project officer

Bournemouth University
Bourne, Dorset
01.2024 - Current
  • Monitor financial expenditure of the project, ensure budget adherence.
  • Create detailed reports for tracking project status and provide regular updates with Head of Estates Development.
  • Meet deadlines for projects by developing effective strategies.
  • Maintain open communications with all stakeholders.
  • Allocate resources efficiently, ensuring optimum use.
  • Minimise accidents and incidents with comprehensive health and safety procedures.
  • Conduct technical and customer meetings, increasing communication and strengthening stakeholder relationships.

Resource Administrator

Bournemouth University
Bournemouth, Dorset
12.1996 - 01.2024
  • Liaised with suppliers, negotiating favourable terms and conditions with procurement guidelines.
  • Attend trade shows to keep abreast of current (media based) equipment on the market to ensure that the students would be supplied with up-to-date equipment. Involvement with the procurement of said equipment;
  • Kept records of stock levels and inventory for auditing purposes and depreciation;
  • Provided support to senior management, enhancing the smooth running and productivity of the department, comprising of 12 members;
  • Promoted compliance by maintaining up-to-date knowledge of health and safety
  • Investigated customer complaints to ensure satisfaction and retention.
  • Oversaw records covering procurement transactions, distribution flow and stock management.
  • Established operational and administrative procedures and enforced controls.
  • Handled confidential documents discreetly, preserving privacy and security;
  • Led the team on a temporary basis whilst a Senior Manager was absent (11 months);
  • Directed daily operations to achieve maximum output of service excellence from the team
  • Key-lead in providing solutions to office accommodation changes; ensuring that the offices were relevant to department staff and offering solutions if not; reporting findings to the Heads of Departments, Director of Operations and Faculty Dean;
  • Co-ordination of the moves with the BU Facilities team to ensure minimal disruption to staff, which often included weekend and evening working;
  • Setting up of student labs to meet the demand of student numbers - often at short notice;
  • Using bespoke systems competently;
  • Ensuring online training courses were completed on time and maintain records for the department;
  • Dealing with change in a dynamic environment.


Education

GCSEs - English, Maths, History, Home Economics

Ferndown Upper School
Dorset
06.1982 - 06.1982

Skills

  • Multitasking capacity
  • Document coordination
  • Procurement knowledge within Higher Education
  • Resource management
  • Key stakeholder engagement
  • Productivity improvement
  • Logistics understanding
  • Inventory control expertise
  • Stress resilience
  • Workload balancing
  • Effective negotiation skills
  • Customer service-oriented
  • Staff motivation
  • Personable

References

References available upon request.

Timeline

Project officer

Bournemouth University
01.2024 - Current

Resource Administrator

Bournemouth University
12.1996 - 01.2024

GCSEs - English, Maths, History, Home Economics

Ferndown Upper School
06.1982 - 06.1982

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Ruth Peacock