Summary
Overview
Work history
Education
Skills
Affiliations
Accomplishments
Languages
References
Timeline
Generic

Ruqayyah Asgar

Summary

Eager and caring Healthcare Assistant with skills, knowledge and competency in adult patient care who has worked on inpatient renal and transplantation ward including outpatient clinics and a range of other specialties such as stroke, infectious diseases, antenatal, neurosciences, surgical, respiratory and cardiovascular within a period of five years. Worked in a fast-paced high risk clinical environment with patients who are isolating due to highly infectious diseases. Excellent in building strong patient connections by being emotionally available and empathetically listening. Efficient time management completing tasks in a given timeframe, and strictly following infection prevention control methods. Demonstrates proficiency in ensuring health and safety in clinical settings, providing palliative care, efficient smooth running of the ward, ability to follow instructions, communicating well to convey important information in a timely manner to colleagues, maintaining composure under pressure, contributing to seamless patient care and operational efficiency. Determined to progress in a phlebotomy role to enhance venepuncture skills. Available immediately.

Overview

4
4
years of professional experience

Work history

Renal Healthcare Assistant

St George's University Hospitals NHS F T
London
11.2019 - 05.2024
  • Assisted patients with activities of daily living such as personal hygiene and dressing to promote comfort, independence and confidence. Managed half ward of patients (usually 9), occasionally would need to manage alone with all 17 patients.
  • Monitored vital signs such as BP, heart rate, oxygen saturation and respiration rate. Regular blood glucose checks for diabetic patients.
  • Reported changes outside normal parameters to nursing staff to ensure timely interventions, keeping in mind patients own baseline.
  • Maintained cleanliness and organisation of patient care areas and between uses of clinical equipment to enhance safety and hygiene, following infection control principles.
  • Documented patient care activities accurately in electronic health records to support continuity of care, including vital signs, food and behavioural charts, fluid balance, urinalysis.
  • Educated patients on renal health management and dietary guidelines to improve overall wellbeing.
  • Provided emotional support and reassurance to patients and families during treatment processes.
  • Managed personal hygiene of bed-bound patients, maintained dignity and respect at all times.
  • Escorted patients for tests or procedures within hospital premises whilst ensuring their safety and comfort.
  • Ensured infection control measures were adhered to strictly for safe environment for both staff and patients alike.
  • Liaised between patients and healthcare professionals, facilitated effective communication channels.
  • Occasionally assisted renal doctors in minor bedside procedures like tunnelled line insertions & PD catheters.
  • Handled challenging behaviour from dementia-affected individuals effectively without resorting to force or intimidation.
  • Assisted elderly residents with daily tasks such as eating, bathing and dressing up for enhanced quality of life while in hospital.
  • Upheld patient confidentiality at all times whilst performing duties as per data protection norms set down by NHS.
  • Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
  • Vigilantly monitored changes in physical and mental health, reporting deterioration to senior carers for urgent attention.
  • Thoroughly sterilised and sanitised clinical and mobility equipment.
  • Safely and securely transported patients using hoists and wheelchairs.
  • Successfully positioned, lifted and moved patients from bed into wheelchairs, applying safe manual handling techniques.

HCA in Peritoneal Dialysis Outpatient Clinic

St George's Hospital
London
01.2023 - 05.2023
  • Prepared and maintained clinical equipment required for dialysis sessions on different wards for outliers, ensuring functionality.
  • Monitored patient vital signs and reported any changes to nursing staff promptly.
  • Conducted routine inventory checks of medical supplies ensuring adequate stock levels.
  • Successfully delivered on tasks within tight deadlines, some days would see many patients, as it was walk-in so workload was always unpredictable.
  • Cleaned work areas and equipment to maintain faultless hygiene standards.
  • Daily room and fridge temperature checks

Education

NVQ Level 2 - Care Certificate

St Georges Hospital
London
04.2001 - 03.2024

A-Levels - Maths

The Norwood School
London
09.2010 - 06.2012

A-Levels - Biology

The Norwood School
London
09.2010 - 06.2012

A-Levels - Chemistry

The Norwood School
London
09.2010 - 06.2012

GCSEs - Maths

The Norwood School
London

Certificate of Higher Education - Additional Maths

The Norwood School
London

GCSEs - Science

The Norwood School
London

Certificate of Higher Education - Additional Science

The Norwood School
London

GCSEs - English Language

The Norwood School
London

GCSEs - English Literature

The Norwood School
London

Phlebotomy Course

Geopace Training
London
03.2010 -

Skills

  • Building rapport with patients by reassuring them, staying calm, smiling and making myself look approachable Distracting methods like talking about something to put patients mind at ease
  • Efficient time management gained by organising workload to meet deadlines, record keeping and clear, concise detailed documentation
  • Patient identification verification gained by cross checking personal details directly with patient eg correct sample, correct label
  • Maintaining cleanliness standards by being health and safety conscious and have awareness of infection prevention control, by correctly disposing sharps waste, using sanitizing wipes to clean clinical area between patients and changing gloves to prevent cross contamination and transfer of diseases
  • Understanding vein anatomy by successfully completing theoretical phlebotomy training and practising on synthetic arms
  • Specimen storage knowledge gained by learning correct inversion technique, successfully trained in collecting and storing blood products from blood bank
  • Calm under pressure gained by taking deep breaths, smiling and trying not to rush
  • Effective communication by timely liaison with staff to update patient care
  • Able to carry out ECG's


Affiliations

  • teaching others, so they can benefit from me sharing my existing knowledge
  • scenic nature walks , to support my mental health and keep mind positive/refreshed
  • buying my children educational activities, to develop their logical thinking
  • cleaning, i see it as a form of stress relief

Accomplishments

Mentored newly recruited HCA's, gave me an opportunity to train them on the job and someone to support them so they could pick up skills and tips from an experienced HCA.

Part completed live bleeding practice on patients in both clinics and inpatients under direct supervision of various senior staff across different disciplines. Obtained signatures as part of my assessment.

Languages

Urdu
Fluent
Punjabi
Fluent

References

References available upon request.

Timeline

HCA in Peritoneal Dialysis Outpatient Clinic

St George's Hospital
01.2023 - 05.2023

Renal Healthcare Assistant

St George's University Hospitals NHS F T
11.2019 - 05.2024

A-Levels - Maths

The Norwood School
09.2010 - 06.2012

A-Levels - Biology

The Norwood School
09.2010 - 06.2012

A-Levels - Chemistry

The Norwood School
09.2010 - 06.2012

Phlebotomy Course

Geopace Training
03.2010 -

NVQ Level 2 - Care Certificate

St Georges Hospital
04.2001 - 03.2024

GCSEs - Maths

The Norwood School

Certificate of Higher Education - Additional Maths

The Norwood School

GCSEs - Science

The Norwood School

Certificate of Higher Education - Additional Science

The Norwood School

GCSEs - English Language

The Norwood School

GCSEs - English Literature

The Norwood School
Ruqayyah Asgar