Rumaisa Rahmaan
Birmingham,West Midlands
Summary
Dedicated professional with a strong ability to work with and support children, demonstrating excellent communication skills and patience. A team player known for exceptional organisation skills, problem-solving abilities, and attention to detail. Committed to effective time management and fostering a supportive environment for growth and learning.
Overview
3
3
years of professional experience
Work history
Administrative assistant
Lifestyles Housing
Birmingham, West Midlands
07.2024 - Current
- Examined, scanned and input documents in software system.
- Arranged filing systems for easy use and retrieval by personnel.
- Supported staff with administrative needs for photocopying, faxing and filing.
- Handled sensitive information discreetly maintaining high level confidentiality at all times.
- Supported accurate record-keeping with proficient data entry skills.
- Contributed to team effort by accomplishing related results as needed.
- Improved customer satisfaction through prompt response to email and phone queries.
- Handled incoming calls for staff, answering questions, directing calls and documenting messages.
Classroom cover supervisor
Jamea Al Kauther
Lancaster, Lancashire
09.2024 - 07.2025
- Monitored student behaviour, establishing respectful and productive learning spaces.
- Promoted a positive educational atmosphere with clear communication and rapport building.
- Follow the lesson plans and instructions provided by the regular classroom teacher.
- Gather completed student work and return it to the teacher.
- Ensure students are focused on the tasks set by the teacher and keep the classroom environment positive and safe.
- Provide help and guidance to students as they work on their tasks and encourage them to become more independent.
Boarding school cleaner
Al Kauther
Lancaster, Lancashire
02.2023 - 07.2025
- Ensured cleanliness by regularly sweeping and mopping school corridors.
- Maintained hygiene for a healthier student environment by disinfecting classrooms and washrooms.
- Carried out deep cleaning tasks during holidays to ensure readiness before new term commencement.
- Kept premises tidy to enhance students' learning experience.
- Collaborated with colleagues on larger maintenance jobs, achieved effective completion of tasks at hand.
- Performed minor repairs on school property to maintain functionality.
- Dealt with emergency cleaning situations promptly to prevent disruption of school activities.
- Safely stored cleaning solutions, equipment and chemicals.
- Emptied and cleaned trash cans following procedures.
- Scrubbed and sanitised toilets, sinks and kitchen fixtures for high quality finish.
- Cleaned and dried windows, mirrors and glass surfaces.
- Dusted countertops, ceilings and furniture for pristine environment.
- Deep cleaned and exterminated bed bug infestation in student rooms.
Lunchtime supervisor
Al kauthar
Lancaster, Lancashire
01.2023 - 07.2025
- Manage and supervise team of 30 staff for events and gatherings.
- Upheld discipline in eating areas to maintain orderliness.
- Facilitated efficient student flow within canteen, minimised congestion during meal times.
- Promoted a safe and positive environment by enforcing school policies.
- Assisted in maintaining cleanliness of dining area for improved student experience.
- Guided student line-up to facilitate smooth lunchroom flow.
- Helped pupils find seating during busy dining hall hours.
- Handled spillages and accidents with calm and composure.
- Promoted positive manners by enforcing lunchroom rules and promptly addressing negative student behaviour.
- Set up and cleaned dining areas to promote food safety.
- Maintained vigilant supervision of common areas and perimeters.
- Changed and sanitised surfaces between tasks to avoid cross-contamination.
- Completed daily opening and closing duties to support kitchen operations and prepare for busy periods.
- Collaborated with kitchen team to deliver fast and accurate orders with delicious food.
- Clean tables, floors, and trays, and help manage waste and dishes.
Kitchen assistant
Al Kauthar
Lancaster, Lancashire
01.2023 - 07.2025
- Adhered to health and safety regulations while operating kitchen equipment.
- Stored ingredients properly, significantly extending freshness.
- Maintained cleanliness throughout the kitchen to enhance hygiene standards.
- Performed regular waste disposal to ensure a hygienic kitchen environment.
- Participated in team communication, improving overall workflow efficiency.
- Conducted thorough cleaning of refrigerators and storage areas to minimise contamination risk.
- Prepared vegetables by washing, peeling, and chopping for use in dishes.
- Keep all kitchen areas, including workstations, floors, walls, and equipment, clean and sanitized. This also involves washing dishes, pots, and pans.
- Prepared simple food items, freeing up cooks to focus on complex work.
Education
Bachelor of Arts - Islamic Studies with Arabic
The Markfield Institute of Higher Education
10.2025 -
NCE Level 3 Diploma Management Skills + Knowledge -
Jamea al Kauthar
Lancaster, Lancashire 01.2024 - 07.2024
NCFE Level 1 Award in Mentoring -
Jamea al Kauthar
Lancaster, Lancashire 01.2024 - 08.2024
NCFECACHE LVL3 Diploma SupportingTeaching+Learning -
Jamea al Kauthar
Lancaster, Lancashire 01.2023 - 07.2023
GCSEs -
Jamea Al-Kauthar
Lancaster, Lancashire 09.2021 - 06.2022
A-Levels - English, Urdu
Jamea Al-Kauthar
Lancaster 09.2022 - 06.2024
Skills
- Excellent communication skills
- Team player
- Organisation skills
- Problem-solving
- Attention to detail
- Time management
- Strong ability to work with and support children
- Patience
Affiliations
- Enjoy gym, walking, reading and socialising.
Language & Translation Skills
- Experienced Urdu with professional translation ability into English
- Proficient in Quranic Arabic with strong capability to translate into English, ensuring accuracy and cultural sensitivity
Timeline
Bachelor of Arts - Islamic Studies with Arabic
The Markfield Institute of Higher Education
10.2025 -
Classroom cover supervisor
Jamea Al Kauther
09.2024 - 07.2025
Administrative assistant
Lifestyles Housing
07.2024 - Current
NCE Level 3 Diploma Management Skills + Knowledge -
Jamea al Kauthar
01.2024 - 07.2024
NCFE Level 1 Award in Mentoring -
Jamea al Kauthar
01.2024 - 08.2024
Boarding school cleaner
Al Kauther
02.2023 - 07.2025
Lunchtime supervisor
Al kauthar
01.2023 - 07.2025
Kitchen assistant
Al Kauthar
01.2023 - 07.2025
NCFECACHE LVL3 Diploma SupportingTeaching+Learning -
Jamea al Kauthar
01.2023 - 07.2023
A-Levels - English, Urdu
Jamea Al-Kauthar
09.2022 - 06.2024
GCSEs -
Jamea Al-Kauthar
09.2021 - 06.2022