Summary
Overview
Work history
Education
Skills
Languages
Affiliations
References
Timeline
Work availability
Receptionist

BALIQIS BOLARINWA

administration assistant
London

Summary

Reliable in assisting with daily needs and special projects. Experienced in customer relations, administrative support and business financial systems. Proficient in retail operations and best practices. Versatile Receptionist bringing valuable experience in administrative roles for healthcare-related organisations. Possesses uncompromising work ethic and excellent understanding of task prioritisation. Takes on multiple simultaneous tasks with outstanding time-management, organisational abilities and resourceful approach. Detail-oriented clerical team member skilled in preparing documents, spreadsheets and presentations. Good multitasker with top strengths in organising materials and prioritising tasks to achieve objectives. Organised office team member trained in word processing, records management and call handling. Helps staff manage continuous workloads at high tempo using good organisational and multitasking abilities.

Overview

5
5
years of professional experience

Work history

Administrative Assistant

Orchard Hill College
London, UK
07.2023 - Current
  • Supported office operations by taking on ad-hoc clerical duties
  • Handled photocopying documents, updating files and faxing communications for staff
  • Assisting lecturers with various tasks
  • Answered telephone calls to offer information, direct callers and take messages
  • Resolved administrative problems by analysing data, identifying root causes, and implementing appropriate solutions
  • Managed front desk team and helped promptly resolve workday issues to back up employees.

Youth Support Worker

Pinewood Residential Home
London
06.2023 - 01.2024
  • Providing one-on-one guidance and mentorship to service users, helping them navigate challenges and make positive choices
  • Offering a listening ear and emotional support to address issues such as school challenges or personal concerns
  • Managed office correspondence, including emails, phone calls and mail, efficiently and promptly.

Support worker

Creating Care Choices Limited
London
08.2022 - 06.2023
  • Assessing the practical and emotional needs of a client in order to create a care plan
  • Providing emotional support by talking to clients and listening to their problems and concerns
  • Helping clients apply for grants and other financial benefits
  • Completing monthly/weekly reports
  • Attending LAC reviews and PEP meetings
  • Creating pathway plans and risk assessments.

Healthcare Assistant/Administration

D&P Healthcare Solutions Ltd
London
12.2021 - 08.2022
  • Documented objective data and routine aspects of patient care
  • Followed safe lifting techniques and individual resident lifting instructions
  • Maintained accurate records of patient care, condition, progress, and concerns
  • Worked in private mental health units, CAMHS, male and females
  • Patient meal preps and engaging in day-to-day activities with patient.

Customer Service Representative

Nigeria Electricity Regulatory Commission (ERC)
Abuja, Nigeria
11.2019 - 06.2021
  • Guaranteed first-class customer service, enthusiastically anticipating and catering to customer needs and requirements
  • Processed and issued product orders and service upgrades for customers
  • Maximised customer satisfaction by resolving service issues promptly
  • Addressed customer service enquires quickly and accurately
  • Analysed customer feedback to identify patterns, initiating changes to service offering.

Administrative Officer

National Judicial Institute(NJI)
Abuja
07.2020 - 01.2021
  • Responsible for carrying out documentation management
  • Ensuring the confidentiality and security of files and filing systems
  • Coordinating schedules, arranging meetings, distributing memos and reports and ensuring that everyone is kept up to date on necessary company news and information
  • Ensuring office supplies are maintained, including checking inventory and working with vendors to always ensure adequate levels of supplies.

Education

BSc in Office and Information Management: Business Administration - Administration

Lead City University
05/2018 - 05/2020

Certificate in Education: Education/Admin. -

Osun State College of Education
06/2020 - 06/2021

Skills

  • Administrative skills
  • Excellent communication skills
  • Reception management
  • IT Skills MS Office Suite
  • Excellent customer service
  • Flexibility
  • Time management
  • Excellent telephone manner
  • Organisational skills
  • Calendar management
  • Project scheduling

Languages

English
Fluent

Affiliations

  • Volunteering

References

References available upon request.

Timeline

Administrative Assistant

Orchard Hill College
07.2023 - Current

Youth Support Worker

Pinewood Residential Home
06.2023 - 01.2024

Support worker

Creating Care Choices Limited
08.2022 - 06.2023

Healthcare Assistant/Administration

D&P Healthcare Solutions Ltd
12.2021 - 08.2022

Administrative Officer

National Judicial Institute(NJI)
07.2020 - 01.2021

Customer Service Representative

Nigeria Electricity Regulatory Commission (ERC)
11.2019 - 06.2021

BSc in Office and Information Management: Business Administration - Administration

Lead City University
05/2018 - 05/2020

Certificate in Education: Education/Admin. -

Osun State College of Education
06/2020 - 06/2021

Work availability

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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BALIQIS BOLARINWAadministration assistant