Rukayat Okulaja
Liverpool
Summary
I am a compassionate, dedicated health and social care professional who recently completed phlebotomy training. I possess strong interpersonal skills and a deep commitment to patient care. I am passionate about delivering high-quality support to vulnerable individuals while meeting their physical and emotional needs. With a Diploma Level 3 Lead Adult Care (RQF) qualification in health and social care, I am eager to apply my skills in a dynamic healthcare environment. I also hold a full driving licence and have my own car.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Mental Health Support Worker
Accord Recruitment Ltd
05.2022 - Current
- Assisted individuals with mental health conditions in daily tasks.
- Provided emotional support, and encouraged independence.
- Maintained accurate records and reports.
- Promoted safe, happy and relaxed environments, encouraging patients to feel comfortable.
- Delivered one-to-one support, tailoring approaches to meet the unique needs of each client effectively.
Health Care Assistant
Judex Healthcare limited
02.2019 - 01.2022
- Supported patients in daily hygiene activities, ensuring dignity and comfort.
- Assisted patients with bathing, meal assistance, toileting, and mobility support.
- Assisted patients in meeting nutrition and hydration requirements, ensuring appropriate meal delivery.
- Helping children to manage anxiety, low mood, and behavioural difficulties.
- Ensured cleanliness and hygiene in patient areas by following infection control protocols.
Care & Support Worker
Cordant Care
01.2017 - 01.2019
- Helped patients with daily living activities, including feeding and hygiene.
- Encouraged independence, and assisted with mobility support.
- Worked following company policies and procedures.
- Provided emotional support and companionship, building trust and rapport with clients to improve their mental well-being.
- Administered personal care and support to elderly residents, enhancing their daily living comfort and dignity.
- Supported clients with bathing, washing, and toileting.
Support Worker (Voluntary)
Bupa Care Home
05.2015 - 11.2016
- Assisted patients with personal care, mobility, and daily activities.
- Ensured a clean and safe environment for residents.
- Provided emotional support and companionship.
- Communicated effectively with clients' families, providing updates and advice to support them in their caring roles.
- Assisted clients with daily living activities, including personal hygiene, meal preparation, and mobility, promoting independence.
Customer Service Assistant
Used Household Electronics
06.2012 - 02.2014
- Maintained customer relationships, and ensured satisfaction.
- Assisted with phone enquiries, stock control, and order processing.
- Managed inbound customer service calls, effectively addressing enquiries and resolving issues to maintain high satisfaction levels.
- Suggested actionable improvements to enhance customer experiences and drive revenue.
Education
Phlebotomy Training -
The Health and Safety Group
01.2025
Mathematics & English - Grade C
Knowsley Community College
01.2016
Health & Social Care - Merit
Harrow Weald College
01.2006
Skills
- Venepuncture and blood collection techniques
- Personal care
- Clear communication
- Manual handling
- Patient care and comfort management
- Infection control and hygiene compliance
- Medication
- Patient record keeping
- Team collaboration and communication
- Strong attention to detail, and accuracy
- Professionalism
- Dementia understanding
- Infection prevention
- Patient behaviour management
- Risk assessment
- Record keeping
- Basic life support training
- Staff supervision
- Staff training
- Housework and cleaning
- Care team coordination
Certification
- CACHE Level 2 Health and Social Care
- Health and Social Care Diploma Certification
- Phlebotomy Diploma
- Venepuncture (phlebotomy) and Cannulation Training
- ICH-GCP: Introduction to Good Clinical Practice
- ICH-GCP Training Refresher 2025: Good Clinical Practice for Clinical Research Professionals
- Level 3 Diploma Lead Adult Care (RQF)
- PMVA
- MAPA
Hobbies and Interests
- Passion for patient care and healthcare services
- Continuous learning and professional development
- Working as part of a team to deliver high-quality service
Timeline
Mental Health Support Worker
Accord Recruitment Ltd
05.2022 - Current
Health Care Assistant
Judex Healthcare limited
02.2019 - 01.2022
Care & Support Worker
Cordant Care
01.2017 - 01.2019
Support Worker (Voluntary)
Bupa Care Home
05.2015 - 11.2016
Customer Service Assistant
Used Household Electronics
06.2012 - 02.2014
Phlebotomy Training -
The Health and Safety Group
Mathematics & English - Grade C
Knowsley Community College
Health & Social Care - Merit
Harrow Weald College