Rufina Mary Herowych
Swindon,Wiltshire
Summary
Compassionate Senior Support Worker with extensive experience providing first-class personalized care. Leading by example to develop high-performing teams, striving for continued quality standards in health, hygiene and dignity.
Overview
33
33
years of professional experience
7
7
years of post-secondary education
Work history
Senior Support Worker
Dynamic Care
Swindon, Wiltshire
2018.06 - Current
- Monitored individuals' progress, continuously updating and adjusting care plans to meet health and wellbeing needs.
- Delivered high-quality care to individuals with varying needs, tailoring support to meet personalised care plans.
- Monitored and documented client behaviours, activities and development, aiding appropriate care plan management.
- Ensured consistent quality improvement by developing improved personal care services, optimising service user satisfaction.
- Used excellent communication and interpersonal skills to engage and interact with individuals in need.
- Administered medication with rigorous planning and recordkeeping.
- Reported on service user progress to senior staff, addressing concerns and suggesting appropriate action.
- Continuously promoted best practices in health, safety and security to safeguard service user welfare.
Support Manager
Mencamp
Swindon, Wiltshire
2010.04 - 2018.06
Support Worker
DGH Service
Swindon, Wiltshire
2009.10 - 2010.04
Support Worker
Choice
Swindon, Wiltshire
2004.04 - 2008.08
Support Worker
DGH Service Agency
Swindon, Wiltshire
2002.10 - 2004.04
Cosmetic Consultant
Clicks South Africa
Cape Town
1990.06 - 2002.06
- Improved sales performance of cosmetic products, performing product demonstrations to communicate benefits.
- Effectively promoted brand loyalty and guest service programmes, boosting client retention rate.
- Continuously updated knowledge through regular training to offer best-possible customer care.
Education
Bulawayo Technical College
Zimbabwe /1982 - /1985
Auxiliary Nursing -
Mpilo Hospital
Bulawayo, Zimbabwe 1979.01 - 1981.12
GCSEs -
Serima Mission Secondary School
Masvingo, Zimbabwe 1976.01 - 1979.12
Skills
- Person-centred care
- Challenging behaviour management
- Staff supervision
- Care planning
- Personal care support
- Record management
- Care team coordination
- Practical decision making
- Disability assistance
Languages
English
Beginner
Timeline
Senior Support Worker
Dynamic Care
2018.06 - Current
Support Manager
Mencamp
2010.04 - 2018.06
Support Worker
DGH Service
2009.10 - 2010.04
Support Worker
Choice
2004.04 - 2008.08
Support Worker
DGH Service Agency
2002.10 - 2004.04
Cosmetic Consultant
Clicks South Africa
1990.06 - 2002.06
Auxiliary Nursing -
Mpilo Hospital
1979.01 - 1981.12
GCSEs -
Serima Mission Secondary School
1976.01 - 1979.12
Bulawayo Technical College
/1982 - /1985