
Detail-oriented professional with experience in data analysis, administration, and international payroll support. Skilled in managing large volumes of data, maintaining accurate records, and producing clear reports to support business decisions. Highly organised, with the ability to prioritise workloads, meet deadlines, and handle confidential information with discretion. Comfortable working across teams, resolving queries, and improving processes to ensure efficiency and accuracy.
- Deliver end-to-end payroll processing across multiple international regions including Poland, South Africa, Sweden, Greece, Taiwan, Philippines, Malaysia, Ireland
- Independently managed full-cycle US payroll over 3-month period, ensuring accuracy, compliance, timely delivery
- Process complex monthly payroll data including salaries, bonuses, commissions across multiple jurisdictions with high level of accuracy
- Act as primary point of contact for payroll queries, resolving issues efficiently while liaising with internal stakeholders and external providers
- Own benefits administration across Japan, South Africa, Philippines, Ireland, Sweden, including US life insurance
- Ensure accurate, timely benefits processing while coordinating closely with global providers
- Resolve employee benefit queries and discrepancies, improving overall employee experience
- Maintain and manage employee payroll records within finance systems in collaboration with HR
- Support onboarding and offboarding processes, ensuring accurate payroll inputs and reporting
- Review and approve employee expense claims in line with company policy and compliance requirements
- Investigate and resolve expense queries within SLA timelines
- Support payment runs and urgent international transactions, ensuring deadlines are met
- Provide regular updates to management on workload, deadlines, and process improvements
- Contribute to ongoing process improvements, increasing efficiency and accuracy across payroll and expenses
- Managed day-to-day operations of remote marketing team, driving alignment with business goals and improving team output
- Delivered integrated marketing campaigns across digital and offline channels, supporting audience growth and revenue targets
- Monitored campaign performance using KPIs, optimising activity to improve engagement and overall results
- Managed marketing budgets, maximising ROI through careful planning and spend optimisation
- Built and maintained strong relationships with media partners and collaborators, securing effective placements and partnerships
- Led social media strategy across multiple platforms, increasing engagement, reach, and brand visibility
- Delivered events including book launches and promotional campaigns, ensuring smooth execution and strong attendance
- Mentored and supported team members, contributing to improved performance, confidence, and consistency across the team
- Data analysis, reporting, and interpretation
- KPI tracking and performance monitoring
- Excel skills including data handling, reconciliation, and reporting
- High attention to detail with strong focus on data accuracy
- Diary management, workload prioritisation, and administrative coordination
- Document control and accurate record management across systems
- Preparing reports and maintaining organised, up-to-date data
- Identifying inefficiencies and supporting process improvements
- Experience handling confidential and sensitive information
- Strong organisational skills with ability to manage multiple deadlines
- Confident liaising with internal teams and external stakeholders
- Effective query resolution and problem-solving
- Clear written and verbal communication
Proficient in MS Office (Excel, Word, PowerPoint, Teams)
- Experience using systems including Workday, Deel, Paychex