Ruchi Singh
London,UK
Summary
Results-driven marketing and business professional with 5+ years of experience in event marketing, business operations, and customer service. Currently pursuing an MSc in Digital Marketing at the University of West London, seeking a part-time opportunity to gain industry experience and expand my professional network. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work history
Marketing manager
Newager Media
Mumbai, India
04.2021 - 12.2024
- Made strategic decisions to guide company's growth and expansion.
- Fostered customer loyalty with excellent service standards and quality products.
- Developed comprehensive business plan with market analysis, financial projections and strategic goals.
- Networked with industry leaders, cultivating mutually beneficial partnerships.
- Led team to achieve company objectives on time and within budget.
- Developed business strategy by conducting comprehensive market research.
- Achieved increased customer satisfaction by implementing innovative sales strategies.
- Managed social media campaigns to increase online presence.
- Worked with - Kalpataru, SHREEJI Developer, JP INFRA, SD CORP, Vihang Developer etc.
Sales and events manager
Essence Transmedia pvt ltd
10.2018 - 12.2019
- Identified new customer segments and target audiences to expand reach.
- Supported front-line sales teams with well-coordinated administrative operations.
- Optimised sales methods to best engage, acquire and retain customers.
- Customized promotional strategies to meet needs of different clients, products and services.
- Negotiated contracts with clients, artist, and ambassadors, resulting in mutually favourable partnerships and increased growth.
- Maintained ownership of business sales pipeline, sourcing and developing new business opportunities to drive sales.
- Developed compelling content for social media promotion of events.
- Worked with- KALPATARU, ACER, HDFC, BANK OF BARODA, SAMSUNG, KANAKIA, BMW ETC
Sales executive
Radical Events llp
, India
01.2017 - 10.2018
- Delivered exceptional customer service, addressing customer queries and handling customer complaints.
- Facilitated smooth running of events guests.
- Cultivated strong relationships with suppliers and sponsors for favourable agreements.
- Provided customers with price information and handled financial transactions.
- Negotiated best-possible prices for maximised profit levels.
- Developed marketing plans to support department strategies.
- Managed large-scale events from initial planning to successful completion.
Education
Master's - Digital Marketing
University of West London
London 02.2025 - 09.2026
Bachelor's - Management
Mumbai University
INDIA 05.2013 - 04.2017
Skills
- Customer engagement and interaction
- Marketing plan development
- Creative problem solving
- Real estate market understanding
- Project planning and coordination
- Client Relationship Management
- Social media engagement
- Willingness to learn
Accomplishments
- Launched and scaled a successful marketing agency in India, serving over 50 clients.
- Recognized as a top-performing manager for delivering impactful marketing solutions.
- Developed marketing strategies that contributed to increase in profits.
Custom
- Exploring innovative marketing strategies and emerging technologies.
- Traveling and experiencing diverse cultures.
- Photography and creating digital content.
Timeline
Master's - Digital Marketing
University of West London
02.2025 - 09.2026
Marketing manager
Newager Media
04.2021 - 12.2024
Sales and events manager
Essence Transmedia pvt ltd
10.2018 - 12.2019
Sales executive
Radical Events llp
01.2017 - 10.2018
Bachelor's - Management
Mumbai University
05.2013 - 04.2017
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