Ruby Talbot
Halstead,Essex
Summary
I am an experienced waitress with a proven track record in customer
service. I have consistently demonstrated my ability to optimise
customers' experience through positive and enthusiastic service at
Coastal Coffee on Mersea Island.
I also have experience as a site labourer, demonstrating my ability to
follow instructions while maintaining a clean and safe working
environment at Aquacure Damp and Timber.
My teamwork and communication skills are strong, as demonstrated
by order taking, cash transactions, and customer and colleague
interaction. I am also trained in hygiene protocols, and food safety. I
am efficient under pressure with a consistent desire to enhance
service quality and operational efficiency in future roles. I am highly
self-motivated and possess excellent guest relations skills, often upselling products and services, where appropriate.
In my spare time, I enjoy sailing, going to the cinema and spending
time with my friends and family. I love reading and have amassed a
huge collection of books from all genres.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work history
Casual Front of House
Country House Weddings
Gosfield, Essex
05.2025 - Current
- Supported team members through effective communication during peak periods.
- Gathered customer feedback to enhance service quality and responsiveness.
- Performed daily tasks accurately, maintaining high standards of efficiency.
- Showcased respect, friendliness, and a proactive approach in assisting others.
- Displayed enthusiasm and energy in a dynamic work setting.
- Worked flexible hours, covering nights, weekends and bank holidays.
Waitress
Coastal Coffee
West Mersea, Essex
06.2022 - 05.2025
- Contributed to cooking various dishes in the kitchen.
- Assisted colleagues during busy periods, fostering a team-oriented atmosphere to improve overall service.
- Optimised customer experience, serving each guest with sincere, positive and enthusiastic attitude.
- Delivered meals and beverages promptly, ensuring orders were correct and met customer satisfaction.
- Processed customer transactions accurately while handling cash and card payments securely.
- Enhanced guest satisfaction through attentive and prompt service.
- Provided recommendations on specials or seasonal offerings for increased sales revenue.
Labourer
Aquacure
Colchester, Essex
02.2022 - 03.2022
- Removed waste materials and ensured site cleanliness, promoting a safe working environment for all personnel.
- Transported items safely and responsibly to minimise risk.
- Followed detailed instructions from supervisors to complete tasks accurately and within designated timeframes.
- Moved materials to work areas and helped load production machinery.
- Kept tools and equipment organised and in good working condition.
- Maintained cleanliness and organisation of work areas to promote safety and efficiency.
Education
A-Levels - Religious Studies, Psychology, Criminology
Colchester Sixth Form College
Colchester 01.2024 - 11.2025
GCSEs - Religious Studies
Ipswich High School
Woolverstone 01.2019 - 01.2024
Skills
- Teamwork and collaboration
- Effective communication
- Customer service excellence
- Approachable demeanor
- Attention to detail
- Efficiency under pressure
- Fluent in English
- Order management
- Verbal communication skills
- Transaction processing
- Cash handling and till operation
- Hygiene protocols
- Food safety knowledge
Certification
- Currently obtaining a Level 2 in Food Hygiene and Safety for Catering
References
References available upon request.
Timeline
Casual Front of House
Country House Weddings
05.2025 - Current
A-Levels - Religious Studies, Psychology, Criminology
Colchester Sixth Form College
01.2024 - 11.2025
Waitress
Coastal Coffee
06.2022 - 05.2025
Labourer
Aquacure
02.2022 - 03.2022
GCSEs - Religious Studies
Ipswich High School
01.2019 - 01.2024