Hi, I’m
Rosalind Brown
Summary
- Attention to detail
- Teamwork Collaboration
- Funeral Service Coordination
- Daily Facility Operations
- Social Perceptiveness
- Operation Monitoring
- Equipment Maintenance
- Chapel Organization
- Room Preparation
- Private Instruction
- Versatile Administration Officer
Overview
5
years of professional experience
Work History
Front of House
09.2021 - 09.2022
Job overview
- Falkirk Crematorium
- Prepared Crematorium and grounds for efficient management of funeral services and interment of ashes
- Oversaw between 5 to 9 cremation services per day
- Involved in cremation process through all phases from receipt of coffins to disposal of ashes
- Welcomed families and visitors into facility and guided into appropriate visitation rooms or chapel
- Prepared facilities for funeral visitations and memorial services, arranging chairs and flower arrangements and setting up sign-in books and memorial cards
- Arranged floral tributes and lights around caskets in visitation rooms and chapels
- Drove excellent customer by speaking to celebrants, funeral directors and members of public in relations to cremation ceremonies
Scottish Prison Service College
Finance/Resourcing Administrator
12.2018 - 06.2019
Job overview
- Supported Procurement Officer by carrying out financial transactions
- Worked within Resourcing Team of Scottish Prison College
- Sifted through application and monitor all by scheduling assessments and fitness tests
- Update in-house computer system daily
- Respond to emails and check progress of all references.
DST
Customer Services Administrator
09.2017 - 03.2018
Job overview
- Performed financial statements within Settlements Teams of DST in Stirling
- Responsible for making withdrawals for clients of behalf of St James's Place
- Worked across 5 computer systems to access various correspondence from word, secured email system and in-house bespoke systems
- Made between 7 to 15 withdrawals daily
- Carry out other duties such as correcting letters, data input and general office duties such as mailing procedures
- Updated excel spreadsheet with latest payments and delivered all formal letters to banking for processing.
BAM RITCHIES
Receptionist
03.2016 - 09.2016
Job overview
- For Bam Ritchie's, integrated ground engineering services, including ‘design and construct', for local authorities, main contractors, utilities, and public / private companies
- Covered reception from 0830 until 1730
- Directed accordingly and take any necessary messages
- Kept reception area moving by receiving all parcels, mail and recorded deliveries
- Responsible for storing and updating stationery items
- Answered central telephone system and directed calls accordingly
- Managed multiple tasks and met time-sensitive deadlines
- Sorted, received, and distributed mail correspondence between departments and personnel
SEPA
Office Administrator
08.2012 - 01.2015
Job overview
- Supported Enforcement support team of SEPA
- Arranged meetings and took minutes
- Prepared witness statements from written notes
- Transcribed interviews under caution
- Carried out financial procedures using Agresso
- Used multi systems from Microsoft, power- point and in-house bespoke systems
Education
Forth Valley College
HNC from Administration
1991-08
Skills
- Attention to detail
- Teamwork Collaboration
- Funeral Service Coordination
- Daily Facility Operations
- Social Perceptiveness
- Operation Monitoring
- Equipment Maintenance
- Chapel Organization
- Room Preparation
- Cremation Urns
- Private Instruction
Timeline
Front of House
09.2021 - 09.2022
Finance/Resourcing Administrator
Scottish Prison Service College
12.2018 - 06.2019
Customer Services Administrator
DST
09.2017 - 03.2018
Receptionist
BAM RITCHIES
03.2016 - 09.2016
Office Administrator
SEPA
08.2012 - 01.2015
Forth Valley College
HNC from Administration
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