Ruby Paul
Frampton Cotterell,Bristol
Summary
Detail-oriented professional with strong IT skills, including proficiency in Microsoft Teams, Word, Excel, and PowerPoint. Demonstrates exceptional problem-solving abilities and resilience in high-pressure environments, complemented by effective communication and teamwork capabilities. Experienced in patient data entry and adept at maintaining composure in stressful situations while showcasing strong initiative. Committed to leveraging these competencies to contribute effectively within dynamic and collaborative settings.
Overview
7
7
years of professional experience
1
1
Certification
Work history
Babysitter
Self employed
Bristol, South Gloucestershire
2021.07 - Current
- Since turning 15 have been babysitting for friends and family, looking after young children and caring for them.
- Provided safe and engaging environment by organising creative activities for children.
- Ensured child safety during indoor and outdoor activities for peace of mind of parents.
Pet sitter
Self employed
Bristol, South Gloucestershire
2019.07 - Current
- Since turning 13 have looked after pets for friends and family, providing them with good care and keeping them occupied. This involved visiting their homes, walking pets, and being responsible for their everyday care and activities.
- Improved pet behaviour with consistent, effective training techniques.
- Offered compassionate care for elderly or ill pets requiring special attention.
- Handled tasks like vet appointments, facilitating timely medical check-ups.
Front of house Supervisor
Magnolia Mews Bakehouse
Frampton Cotterell, South Gloucestershire
2022.04 - 2023.12
- Assisted with front-of-house operations at Magnolia Mews Bakehouse.
- Supported team members in delivering customer service.
- Helped resolve customer complaints and issues effectively.
- Implemented training programmes for team development.
Experience host
Aerospace Bristol museum
Bristol, South Gloucestershire
2023.12 - Current
- Enhanced visitor satisfaction through proactive customer service and informative engagement.
Delivered accurate information by conducting thorough research on museum exhibits.
Optimised ticket sales through effective promotion of family-oriented events and attractions. - Answered phone calls and inquiries, providing information and assistance to callers.
Cabin crew
Jet2
Bristol, South Gloucestershire
2023.03 - 2023.06
- Going through 4 weeks of intensive medical and emergency training with group of 27 people never having met before using many communication skills to get to know everyone and make friendly environments around me. dealing with many medical situations and difficult passengers during this time proving working under pressure is no big deal
- Administrated detailed reports regarding incidents or medical emergencies encountered during flights promptly and accurately.
- Collaborated effectively with other crew members to provide seamless service, improving overall flight experience.
- Responded promptly to passenger queries or complaints displaying excellent problem-solving skills for customer satisfaction improvement.
- Managed in-cabin services efficiently, including food and beverage distribution for enjoyable flight experience.
- Handled emergency situations calmly; administered first aid when necessary to ensure passenger wellbeing.
- Created welcoming atmospheres through friendly interactions with passengers.
- Assisted with passenger boarding, luggage stowage, and seating arrangements for smooth flight operations.
- Provided excellent service to passengers whilst ensuring their comfort and safety.
Chiropractic assistant
Willow chiropractic
Bristol, South Gloucestershire
2025.08 - Current
- Provided administrative support to chiropractors, preparing reports, filing paperwork and managing correspondence efficiently.navigated a new booking system which enhanced appointment management significantly Including record and patient data
- Handled insurance information and claims saving financial stress for patients.
- Fostered a welcoming environment for patients by keeping reception tidy and organised.
- Managed telephone lines effectively, ensuring excellent customer service provision at all times.
- Prepared examination rooms prior to consultations, promoting efficiency and professionalism.
- Maintained confidentiality handling sensitive information; adhering strictly to data protection regulations at all times.
- Assisted in marketing efforts, increasing overall clinic visibility within the community.
- Prioritised cleanliness in all work areas, assuring high hygiene standards were met always.
- Demonstrated empathy whilst communicating with patients about their health concerns, encouraging trust and rapport.
- Kept accurate track of inventory to ensure adequate supplies for treatments.
- Facilitated smooth office workflow with proficient scheduling of patient appointments.
- Ran their social media in our branch, including weekly posts, planning and using high quality posts for number attractions
Social media manager
LJP construction
Bristol, South Gloucestershire
2022.09 - Current
- Stayed up-to-date on new digital technologies and social media best practices for continuous improvement in service delivery.
- Conducted comprehensive competitor analyses to stay ahead in market trends.
- Produced photo and video content with excellent editing skills.
- Responded to comments, messages and feedback to build brand activity profiles.
Education
Travel and tourism level 2 - Travel and tourism
South Gloucestershire and Stroud Filton college
Bristol 09/2022 - 08/2023
Certificate of Higher Education - Cabin crew
SGS College
Bristol 09/2023 - 03/2024
Skills
- IT skills in Microsoft Office
- Team collaboration and communication
- Problem-solving expertise
- Effective teamwork
- Resilience under pressure
- Accurate data entry
- Proactive initiative
References
References for my work experience are available upon request.
Hobbies and Interests
I am a very responsible person and a fast learner. I enjoy meeting new people, problem solving and communicating. I love to read, spend time with my friends and family and explore any new activities going on
Accomplishments
I was chosen to be class representative of both my college courses by my peers
Certification
Driving licence
level 2 health and safety within aviation
level 2 aviation security
level 2 aviation communications
level 2 airport check in services
level 2 certificate in aviation operations on the ground knowledge
airline emergency procedures
role of air cabin crew on board
highfield level 3 award in emergency first aid at work
great western hear starters certificate
Timeline
Chiropractic assistant
Willow chiropractic
2025.08 - Current
Experience host
Aerospace Bristol museum
2023.12 - Current
Cabin crew
Jet2
2023.03 - 2023.06
Social media manager
LJP construction
2022.09 - Current
Front of house Supervisor
Magnolia Mews Bakehouse
2022.04 - 2023.12
Babysitter
Self employed
2021.07 - Current
Pet sitter
Self employed
2019.07 - Current
Travel and tourism level 2 - Travel and tourism
South Gloucestershire and Stroud Filton college
09/2022 - 08/2023
Certificate of Higher Education - Cabin crew
SGS College
09/2023 - 03/2024