Ruby-May Crowden
Newark on Trent,Nottinghamshire
Summary
Hardworking individual with outstanding interpersonal and relationship-building abilities seeks working opportunity.
Confident and team-focused to aid productive working environments. Learns quickly and takes direction well to build skills required for success. Compassionate young woman that has gained experience promoting learning through play for positive child development. Working diligently to ensure continued child safeguarding in a secure and happy environment whilst building good work relations with other colleagues
Keen to learn new skills and and willing to to take on any training made available to better myself and become a valuable employee within a workplace . I feel I have learned so many new skills and adapted to many situations accordingly within the last year. Im now ready to further my career path and looking for a new area of work .
Overview
2
2
years of professional experience
Work history
Nursery Nurse level 2 Apprentice
Beacon Hill Day Nursey
Newark , Notts
09.2022 - 11.2023
- Promoted internal policies, external legislation and regulatory guidelines.
- Cared for emotional and social support needs to provide holistic care.
- Encouraged children to share and communicate with peers to boost social development.
- Followed nursery guidelines to address negative behaviours.
- Maintained welcoming, age-appropriate classroom environment.
- Planned and led engaging activities for small groups of young children.
- Supervised indoor and outdoor play, providing first aid as necessary.
- Worked with large team to complete daily tasks to schedule.
- Closely monitored child wellbeing, regularly updating parents to assure continued safety and security.
- Maintained consistently safe environments through diligent risk management in line with nursery guidelines.
- Safeguarded and protected welfare of young children.
- Demonstrated awareness of children's cultural background, disabilities and medical histories.
- Supported children to identify and manage their feelings and behaviours.
- Wrote up regular activity and observations reports, monitoring children's progress and development.
- Established and maintained positive relationships with parents, carers and nursery staff.
- Prepared nutritional snacks to cater to individual dietary needs.
- Passionately promoted learning through play for optimum child development.
- Provided kind, encouraging environments for children to learn and explore, aiding educational and social development.
- Regularly utilised multi-tasking expertise to ensure multiple children's needs were effectively met.
Waitress at Chinesse Resturant
New King Wah
Newark, Notts
08.2021 - 06.2022
- Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
- Kept carpeted and hard floors clean and clear of debris, minimising risks to guests and staff.
- Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
- Shared product knowledge to make targeted recommendations, upsell products and boost transaction value.
- Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
- Advised guests on menu selections, ordering processes and facilities locations, optimising customer comfort.
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
- Delivered exceptional service by greeting and serving customers in timely, friendly manner.
- Provided attentive, professional front-of-house service by checking reservations and showing guests to correct tables.
- Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
- Greeted guests pleasantly and professionally, promoting positive customer experiences from arrival to departure.
- Supported restaurant set-up, cleaning and preparations, readying appropriately for first customer arrivals.
- Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Checked menus to verify current selection availability, updating accordingly to avoid customer disappointment.
- Used appropriate sanitising and cleaning products to maintain hygienic kitchen and food preparation areas.
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
Education
GCSEs -
The Newark Academy
NewarkSkills
- Learning through play
- Compassionate early-years care
- Effective communicator
- Team player
- Early childhood education
- Behaviour modification
- Enrichment activities
- Parent communication
- Child development
Languages
English
Fluent
Timeline
Nursery Nurse level 2 Apprentice
Beacon Hill Day Nursey
09.2022 - 11.2023
Waitress at Chinesse Resturant
New King Wah
08.2021 - 06.2022
GCSEs -
The Newark Academy
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