Ruby-Mai Arrowsmith
Warrington,Cheshire
Summary
Friendly and resourceful Customer Service Assistant with knack for resolving issues quickly and keeping customers happy. Always focused on creating positive experiences, leading to high customer satisfaction and repeat business. Known for clear communication and proactive approach in busy environments.
Overview
1
1
year of professional experience
Work history
Customer Service Assistant U18
Tenpin
Warrington, Cheshire
2026.02 - Current
- Handled cash transactions accurately, maintaining financial integrity of the till.
- Showcased strong communication skills when explaining promotions or discounts to customers .
- Communicated effectively with colleagues to ensure seamless service delivery.
- Prioritised tasks during busy periods for maximised productivity .
- Collaborated well within a team setting, fostering a positive working atmosphere .
- Upheld company policies and procedures consistently for maintained standards of operation.
- Multi-tasked to keep customer service levels at optimal capacity at peak times.
Teaching assistant (voluntary work experience)
St Bede’s Catholic Junior School
Widnes, Cheshire
2026.01 - 2026.01
- Prepared classroom materials to facilitate efficient lessons.
- Provided feedback on pupil's work, identifying areas for improvement.
- Supported classroom teacher with behaviour management, promoting a positive learning environment.
- Supervised students in classrooms, halls, cafeterias, school yards, and gymnasiums, or on field trips providing safe, supportive environment.
- Led small group sessions for enhanced focus on challenging topics.
Customer Service Assistant U18
Boots
Widnes, Cheshire
2025.10 - 2026.01
- Assisted customers with product inquiries for enhanced shopping experience.
- Demonstrated excellent problem-solving skills when dealing with complex customer issues.
- Adapted quickly to changes in store layout or products range, minimising disruption to service delivery .
- Maintained a clean and orderly checkout area, contributing to a pleasant store environment.
- Improved customer relations by managing customer complaints effectively.
- Provided exceptional levels of customer service consistently; creating loyal customers .
- Collaborated well within a team setting, fostering a positive working atmosphere .
Voluntary Work Experience
Ever Evolving
St Helens, Merseyside
2025.08 - 2025.08
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Worked with young adults with a variety of SENDs
Education
A-Levels -
Carmel College
St HelensGCSEs -
Wade Deacon High School
Widnes07.2025
Skills
- Cash handling
- Complaint management
- Customer Service
- Sales techniques
- Payment Processing
- Refund and exchange processing
- Polite and friendly
- Composure under pressure
- Customer engagement
Timeline
Customer Service Assistant U18
Tenpin
2026.02 - Current
Teaching assistant (voluntary work experience)
St Bede’s Catholic Junior School
2026.01 - 2026.01
Customer Service Assistant U18
Boots
2025.10 - 2026.01
Voluntary Work Experience
Ever Evolving
2025.08 - 2025.08
A-Levels -
Carmel College
GCSEs -
Wade Deacon High School