Summary
Overview
Work history
Education
Skills
Timeline
Generic

Ruby Baxendale

Edinburgh,Midlothian

Summary

Dedicated professional with a strong focus on customer service and efficiency under pressure. Demonstrates empathetic understanding and exceptional awareness of special dietary requirements and allergens, ensuring a safe and satisfying dining experience. Skilled in barista training and adept at performing table check-ins to enhance guest satisfaction. Committed to leveraging these skills in a dynamic environment to further develop expertise in hospitality services.

Friendly Server Assistant with hands-on experience in busy restaurant environments. Excellent at ensuring smooth table service, maintaining cleanliness, and supporting team members. Known for creating welcoming atmosphere and handling customer requests with ease.

Overview

5
5
years of professional experience

Work history

Server assistant

Toby Carvery
Edinburgh, Midlothian
2025.09 - 2025.12

From my time working at Toby Carvery, I gained basic bar training and knowledge of making alcoholic drinks. Additionally, I was provided with basic allergen training and was instructed in how to communicate with customers on their dietary requirements.

Front of House during Edinburgh Fringe Festival

Gilded Baloon
Edinburgh, Midlothian
2025.07 - 2025.08

My short time as a Front of House assistant at the Fringe required me to create a friendly and welcoming environment to enhance the experience of visiting guests. I achieved this by providing recommendations, directions and meeting the specific needs of access patrons.

YMCA Rollerskating Rink Assistant

YMCA Rollerskating Halifax
Halifax, Calderdale
2024.06 - 2024.09

Whilst working at the the Rollerskating Rink, I gained experience in working with families and organising large groups of children, especially during parties. This prepared me to deal with customers of different age ranges and attend to their specific needs.

Waitress assistant

Secret Cafe
Halifax, Calderdale
2020.09 - 2022.04

In my two years of working at the Secret Cafe I took on multiple roles in the establishment. I worked as a pot-washer, barista and server and took on any tasks thrown my way within the kitchen team.

I developed clear and compassionate communications with other team members and costumers which especially equipped me for inevitable busy periods of service.

Education

GCSEs -

Ryburn Valley High School
Halifax, Calderdale
2017.09 - 2022.05

A-Levels - English Literature, Media Studies, Politics

Ryburn Sixth Form
Halifax, Calderdale
2022.09 - 2024.06

Philosophy and Politics BA -

University of Edinburgh
Edinburgh
2024.09 -

Skills

  • Empathetic understanding
  • Table check-ins
  • Special dietary requirements awareness
  • Awareness of allergens
  • Barista training
  • Efficient under pressure
  • Customer service-oriented

Timeline

Server assistant

Toby Carvery
2025.09 - 2025.12

Front of House during Edinburgh Fringe Festival

Gilded Baloon
2025.07 - 2025.08

Philosophy and Politics BA -

University of Edinburgh
2024.09 -

YMCA Rollerskating Rink Assistant

YMCA Rollerskating Halifax
2024.06 - 2024.09

A-Levels - English Literature, Media Studies, Politics

Ryburn Sixth Form
2022.09 - 2024.06

Waitress assistant

Secret Cafe
2020.09 - 2022.04

GCSEs -

Ryburn Valley High School
2017.09 - 2022.05
Ruby Baxendale