I am a friendly and dedicated individual in customer service and hospitality. I have strong communication and teamwork skills, and the ability to handle high-pressure environments. Aiming to bring excellent service and positive attitude to a hospitality role.
Overview
4
4
years of professional experience
Work history
Food and beverage service assistant
Donington Farmhouse
Castle Donington, Leicestershire
04.2025 - Current
Assisted in delivering food and beverage service to improve guest experiences.
Maintained cleanliness and organisation of dining areas to ensure a welcoming and clean environment.
Working with the kitchen staff to ensure food is served in a timely manner.
Assisted with event set-up to ensure smooth service during functions and gatherings which we have every weekend as it is a wedding venue.
Assisting with guest enquiries regarding the facilities on site and answering queries guests have as they arise.
Event Staff / Show Co-ordinator
Valeview Equestrian
Melton Mowbray
09.2021 - Current
An international equestrian training centre/ competition facility where I assist with organising/ running of events on the day. Duties or tasks which involve stewarding, pole picking, organising documents and passing them to the correct people where required to do so and customer service by providing on-site support during events, addressing attendee inquiries and resolving issues as they arose.. When the shows are finished my main duty is to tidy and pack things away ensuring hygiene is kept to a high standard.
Education
GCSEs -
Granville Academy
Swadlincote, Derbyshire
09.2020 - 09.2025
A-Levels - Business and Enterprise
Burton and South Derbyshire College
Burton
09.2025 -
Skills
Time management on tasks
Organisational Skills
Ability to work independently as well as collaboratively in a team
Ability to adapt and change where relevant
Reliable
Hardworking and keen to learn/ Improve personal development
Customer focused/ Customer service
Ambitious and willing to learn
Friendly and approachable
Ability to work on Microsoft platforms such as word, excel and powerpoint