Ross McGinlay
Glasgow,Lanarkshire
Summary
Results-oriented professional with expertise in change delivery and project management, focusing on TOM implementation and regulatory transformations. Demonstrated success in enhancing customer experience and optimizing processes through agile methodologies. Strong leadership in team management and financial crime risk initiatives, leveraging data analytics for strategic decision-making. Proficient in MS Project for efficient time management, budgeting, and resource allocation.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
Work history
Change Project Manager
Aegon UK
Edinburgh
01.2022 - 01.2026
- Collaborated with key business leaders to execute cross-functional objectives.
- Defined timelines, budgets, KPIs, and milestones for each project, ensuring stakeholder awareness.
- Allocated project resources by coordinating with other Project Managers for optimal assignments.
- Drafted and presented comprehensive project proposals to business leaders and the Executive Board.
- Established best practices and standardised procedures within IT Projects Department.
- Negotiated pricing, timelines, and services with vendors to achieve cost savings.
- Conducted regular project reviews, generating status dashboards and progress reports for executive leaders.
- Ensured compliance with internal policies, assessing the impact of each project element.
Change Delivery Manager
Atos – NS&I Retail & B2B
Glasgow
11.2015 - 01.2022
- Ensured end-to-end delivery of business change programme with oversight of operational and financial impacts.
- Drove business change initiatives from discovery through to implementation.
- Specialised in Financial Crime and Regulatory change programmes, collaborating with regulatory bodies to enhance compliance.
- Led operational high-risk and financial crime improvement initiatives as designated lead.
- Facilitated communication between senior stakeholders to clarify customer and business benefits while establishing tracking mechanisms.
- Collaborated with Customer Experience and Design teams to optimise customer interaction points, supporting product design and testing.
- Managed relationships with B2B client stakeholders to foster effective partnerships.
- Supported senior leadership with benefits realisation by coordinating post-implementation sessions to evaluate financial and CX outcomes.
Business Change Co-Ordinator
Atos – NS&I Retail Account
Glasgow
10.2014 - 11.2015
- Implemented and coordinated Change TOM and B2B partnership change programme.
- Captured key stages of change development and delivery.
- Facilitated internal Atos Change Forum with stakeholders, fostering essential relationships.
- Chaired Collaborative Forum with NS&I to enhance client-supplier collaboration.
- Managed distribution of forum outputs to originators, sponsors, and clients.
- Engaged key stakeholders in front-end change processes and idea management.
- Liaised with business sponsors and stakeholders to ensure continuous collaboration.
- Tracked budget and finances for Atos Customer Experience within NS&I account.
Education
St. Paul's High School
Glasgow 01.2002 - 01.2007
Skills
- Change delivery and management
- TOM implementation
- Regulatory and legislative change
- Continuous process improvement
- Team management and integration
- Agile methodology
- Client relationship management
- Cultural transformation
- Knowledge of prince2 principles
- Advanced analytics
- MS project proficiency
- Budgeting oversight
- Client relations
- Performance tracking
- Change implementation
- Project cost estimation
- People Management
- Agile project management
- Leadership
- Value stream management
Affiliations
- Fuelled by curiosity and a love for the outdoors, I embrace fitness through hill walking, cycling, and wild swimming. Travel is my gateway to creativity—immersing in cultures, learning languages, and uncovering traditions inspires my perspective.
References
References are available upon request.
Timeline
Change Project Manager
Aegon UK
01.2022 - 01.2026
Change Delivery Manager
Atos – NS&I Retail & B2B
11.2015 - 01.2022
Business Change Co-Ordinator
Atos – NS&I Retail Account
10.2014 - 11.2015
St. Paul's High School
01.2002 - 01.2007