Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Abigail Phillips

Barry Island,Vale of Glamorgan

Summary

A driven individual with strong stakeholder management experience. Works well under pressure to tight timescales in both traditional and agile environments. Solutions focused and positive, encouraging and supporting others to take a similar approach.

Overview

19
19
years of professional experience
7
7
years of post-secondary education

Work History

Change Project Manager

Wales Audit Office
Cardiff
04.2022 - Current
  • Used recognised change management techniques to successfully deliver strategic and high profile projects in a results and data driven organisation.
  • Led colleagues from across the Wales wide organisation to gain their buy-in and support for projects that were unpopular at first, but were delivered successfully as a result of the engagement I drove.
  • Worked with colleagues to help shape the change programme, identifying opportunities for positive change and selling the benefits to stakeholders.
  • Prioritised my work and supported that of the team, helping to create a close knit, positive and solutions led team that share successes and learning.
  • Managed a portfolio of projects with competing priorities, delivering to time, quality and budget.
  • Coached and supported colleagues to facilitate change, supporting them to see past difficulties in implementation to the successes that we could achieve as a result of the project.
  • Prepared and managed project plans from end to end, meeting required milestones.

Senior Members' Business Partner

Senedd Cymru
Cardiff
09.2005 - 04.2022
  • Built trusted relationships to influence the way Members and their staff behaved, in order to protect the reputation of the Senedd and ensure the people of Wales were well represented.
  • Coached and supported Members and their staff to work more effectively and efficiently, and with greater impact for the people of Wales.
  • Challenged the thinking of Members and their staff with evidence and alternative, credible thinking, to ensure conclusions were based on facts.
  • Led on the dissolution of the 5th Senedd and the Welcome and Induction for new and returning Members, ensuring I was able to quickly and effectively build relationships with Members and their trusted advisors.
  • Advised Members on the structure of their new offices, including the support they could get from within their office, party and the Senedd.
  • Worked with the Standards Commissioner to develop his understanding of the ways of working in Members' offices and to support the investigations of complaints.

Education

Master of Arts - Culture and Society

University of South Wales
Pontypridd
09.2004 - 06.2007

Bachelor of Arts - English Studies

University of South Wales
Pontypridd
09.2001 - 07.2004

Core 100 certificate - Coaching

Robbins Madanes Training
US
03.2020 - 09.2020

Diploma - Facilitation and Training

TAP
Coventry
09.2015 - 09.2016

Skills

As a Change Manager, I regularly influence stakeholders through coaching, neuroscience and nudge techniques I have built a reputation for valuing people, quickly developing good relationships with stakeholders and being able to challenge thinking respectfully and confidently

As a volunteer Media Officer for the RNLI, I am experienced with media and communications, including crisis comms I influence the uptake of key sea safety messages and inspire support for the charity either through financial support or volunteering I have been awarded for promoting and protecting the reputation of the RNLI

As a volunteer Operational Director for Celtic Capability Sailing, I charity I helped set up in response to unmet needs locally, I developed policies and operational plans to support the delivery of sailing opportunities for people with disabilities and other disadvantages I worked with client groups to identify and reduce barriers to sailing, tailoring the sessions to their needs

I have excellent communication skills My work at the Senedd and Audit Wales has involved writing speeches for delivery by me or senior stakeholders I regularly write comms for a variety of stakeholders including Senedd Members, the Auditor General for Wales, Board Members, colleagues, and the public I am articulate and able to think on my feet

Affiliations

  • RNLI volunteer Media Officer
  • Volunteer Operational Director for Celtic Capability Sailing

References

References available upon request.

Timeline

Change Project Manager

Wales Audit Office
04.2022 - Current

Core 100 certificate - Coaching

Robbins Madanes Training
03.2020 - 09.2020

Diploma - Facilitation and Training

TAP
09.2015 - 09.2016

Senior Members' Business Partner

Senedd Cymru
09.2005 - 04.2022

Master of Arts - Culture and Society

University of South Wales
09.2004 - 06.2007

Bachelor of Arts - English Studies

University of South Wales
09.2001 - 07.2004
Abigail Phillips