Summary
Overview
Work history
Education
Skills
Accomplishments
Timeline
Generic

Ross Hopkins

Aylesbury,Buckinghamshire

Summary

Seasoned professional with focus on used car purchasing and sales. Proven track record in boosting dealership revenue and maintaining customer satisfaction through deep understanding of vehicle valuation and negotiation tactics. Offers unique skill set in fostering long-term client relationships, utilising comprehensive market knowledge and delivering personalised customer experiences.

Enthusiastic person with nearly 30 years of motor trade experience. Secures team success through hard work, attention to detail and excellent organisation. Shares knowledge to achieve results.

Overview

34
34
years of professional experience

Work history

Used car sales executive

J and R Solutions
Leighton Buzzard, Beds
10.2023 - Current
  • Assisted customers in selecting suitable used vehicles based on individual needs and preferences.
  • Conducted thorough inspections of vehicles to ensure quality and reliability before sales.
  • Negotiated fair deals to meet both customer expectations and company targets.

Sales director

Silverdale Consulting Ltd
Fritwell, Oxon
07.2004 - 10.2021
  • Assisted customers in identifying suitable vehicles based on individual needs and preferences.
  • Demonstrated extensive knowledge of vehicle features and benefits to enhance customer understanding.
  • Facilitated smooth transactions by preparing necessary paperwork and coordinating financing options.
  • Closely followed-up on leads generated from online enquiries, increasing conversion rates.
  • Built strong relationships with customers for increased loyalty.
  • Facilitated smooth vehicle handovers to ensure complete customer satisfaction.
  • Achieved high customer satisfaction by providing excellent service.
  • Identified suitable vehicles for customers' needs, enhancing their buying experience.

Director

Forever Wear Ltd
Buckingham, Bucks
06.2012 - 03.2019

Leased premises in Buckingham High street working together with popular tattooist from the area created a new tattoo studio.

Car sales executive

AK vehicle Services Ltd
Stoke Hammond , Bucks
02.1992 - 07.2004
  • Demonstrated extensive knowledge of vehicle features and benefits to enhance customer understanding.
  • Boosted product sales by offering selection guidance to customers.
  • Delivered detailed product knowledge to potential buyers.

Education

GCSEs -

The Grange School
Aylesbury

Skills

  • Punctuality and reliability
  • Customer service etiquette
  • Great work ethic
  • Target-Driven mindset

Accomplishments

    Featured in Who's who 2009 publication of Britain's Business Elite

Timeline

Used car sales executive

J and R Solutions
10.2023 - Current

Director

Forever Wear Ltd
06.2012 - 03.2019

Sales director

Silverdale Consulting Ltd
07.2004 - 10.2021

Car sales executive

AK vehicle Services Ltd
02.1992 - 07.2004

GCSEs -

The Grange School
Ross Hopkins