Ross Hamilton-Milburn
Stockton-on-Tees,County Durham
Summary
A highly organised and dependable professional with over six years' experience within the Transport and Logistics Industry. Experienced in coordinating complex transport operations, managing stakeholder relationships and producing performance data to support business decision-making. Trusted to deputise for departmental management and recognised for strong problem-solving skills, attention to detail and the ability to perform effectively under pressure. Having worked across both the public and private sectors, in the UK and abroad, I bring a versatile approach, strong communication skills and a commitment to continuous learning and professional development.
Overview
10
10
years of professional experience
Work history
Transport Operative
Magnum Packaging
2020.06 - 2026.06
- My main job roles involve organising haulage solutions for our company's orders, working with our logistics partners to ensure orders are delivered to our customers efficiently and on time. Job tasks can involve getting ETA's for orders, resolving all manner of issues with our haulage partners, getting paperwork and documentation ready for drivers and inputting consignment details into our partner's online portals as well as other general admin tasks. I also cover for the Department Manager when he is out of the office.
Rehousing Specialist
Mears Housing
2019.06 - 2020.03
- Worked for Mears Housing on behalf of the Home Office on a project to house Asylum Seekers and refugees across the North East. Job tasks involved moving service users out of unsuitable accommodation and into better housing, ensuring housing was up to code and providing assistance to the Asylum Seekers wherever necessary.
Clerical Officer
NHS
2017.12 - 2018.05
- Worked as a receptionist in the Endoscopy/Lung Health department in North Tees Hospital. Answered calls, sent and received emails and dealt directly with dozens of patients a day. Was responsible for a large proportion of admin in the department, including the collection and organisation of patient's medical files. Worked and communicated with many other departments in the Hospital to ensure things ran as smoothly as possible.
Various Roles
Paradise Point Summer Camp
Idaho
2016.06 - 2018.09
- During my Summer breaks at University I worked 3 summers at an American Summer Camp in Idaho. Work days were intense and I worked a variety of roles there including Activity Leader, Lifeguard, Counsellor, Head of Male Counsellors and also led camping trips for up to 30 kids at once. It was an incredible experience working over there and I learned so much about responsibility, leadership and teamwork. I had to be adaptable and flexible as each work day could be as unpredictable as it’s possible to imagine.
Sports Activator
MMU Sport
2016.09 - 2017.05
- Ran free sports sessions multiple times a week for other students. Whilst at university. I led sessions in Dodgeball, Badminton, Basketball, Wheelchair Basketball and Table Tennis for up to 30 people at a time. Worked at promotional stalls advertising the opportunities that Sport at university has to offer as well, encouraging students to get more involved and active whilst studying.
Education
Bachelor of Arts - Economics & Politics
Manchester Metropolitan University
/2014 - /2017
A Levels - Law, Economics & Politics
Stockton Sixth Form College
10 GCSE's -
Ian Ramsey Secondary School
Skills
- IT
Extensive experience and proficiency in Microsoft Office, in particular Excel I am required to update and maintain multiple spreadsheets daily at my current employment, using formulae I created myself to help predict daily levels of cargo I also use Sage software to help assist with co-ordinating operations, inputting and despatching orders
- Leadership
I am the assistant to the Manager in the department where I currently work, which involves taking control when he is off or out the office
- Communication
I have a basic conversational level of French Excellent phone and email skills I have worked face to face with business partners, competitors, NHS patients, vulnerable people and customers, treating each with the respect the role requires
Affiliations
- Basketball
- Dodgeball
- Running and Hiking
- Quizzes and Puzzles
Accomplishments
I have won Player of the Year Awards for teams I've played for in Basketball, Football and Dodgeball. I have also been captain of teams in all 3 sports.
Qualified Lifeguard with the American Red Cross.
Qualified Dodgeball Coach.
I have also completed multiple Half-Marathons and Triathlons.
References
References available upon request.
Timeline
Transport Operative
Magnum Packaging
2020.06 - 2026.06
Rehousing Specialist
Mears Housing
2019.06 - 2020.03
Clerical Officer
NHS
2017.12 - 2018.05
Sports Activator
MMU Sport
2016.09 - 2017.05
Various Roles
Paradise Point Summer Camp
2016.06 - 2018.09
Bachelor of Arts - Economics & Politics
Manchester Metropolitan University
/2014 - /2017
A Levels - Law, Economics & Politics
Stockton Sixth Form College
10 GCSE's -
Ian Ramsey Secondary School