PRADEEP PATIL
DERBY
Summary
A committed and adaptable individual who maintains a professional manner in the workplace and want to be a part of renowned organisation. Able to work under pressure in a methodical and responsible way whilst being able to meet deadlines. An easy going individual who works well with as part of a team and can also work unsupervised using initiative. Possesses excellent customer service skills with the ability to meet and exceed customer expectations. Seeking a new role to work in a professional organisation that is willing to employ a mature and focused worker.
Overview
6
6
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work history
Warehouse operative- Personal shopper
OCADO LOGISTICS
Dordon, Tamworth
06.2024 - 04.2025
- Picking and packing customer orders into shopping totes.
- Preparing and completing warehouse orders for delivery or pickup.
- Loading individual totes into frames for delivery vans.
- Ensuring products are sent on their way and adhering to delivery schedules.
- May be involved in picking and packing frozen items within a large freezer.
- Operating specialized equipment like forklifts to move and arrange stock.
- Following internal company processes and procedures.
- Maintaining cleanliness and safety in the workspace.
- Stock counting and location checks.
- Product location and retrieval.
- General tidying and cleaning of the warehouse.
- Ensuring deliveries are stacked securely to reduce damages.
Sortation Associate
AMAZON LOGISTICS
Lutterworth
10.2024 - 01.2025
- Unloading, lifting and relocating products using forklifts, pump trucks and power pallet trucks.
- Scanning, sorting and diverting packages containing the full range of amazon’s products.
Customer service advisor
FOUNDEVER
Coventry
12.2023 - 01.2024
- Handling Inbound Customer Inquiries: Responding to customer queries via phone, email, chat, or social media. Advisors provide accurate and timely information about products or services, addressing customer concerns effectively.
- Resolving Customer Issues: Identifying and troubleshooting problems or complaints, working to resolve them efficiently to ensure customer satisfaction. This might involve coordinating with other departments or escalating issues when necessary.
- Processing Orders and Transactions: Assisting customers with placing orders, processing returns, or handling account-related tasks. This could include updating customer information, managing billing inquiries, or processing payments.
- Maintaining Customer Records: Accurately documenting interactions with customers in the company’s CRM system. This includes recording the details of inquiries, complaints, and the actions taken to resolve issues, ensuring a clear and accessible history for future reference.
Scheduling agent
RUPEEK GOLD LOANS (INDIA)
09.2020 - 07.2022
- Scheduling the Loan Transactions.
- Ensuring to reach the set-out targets and are met daily.
- Regularly contacting the customers who are looking for loans.
- Understanding customer needs and develop plans to address them.
- Identifying key staff in client companies to cultivate profitable relationships.
- Resolving customer complaints quickly and effectively.
- Promoting high-quality service to all our customers.
- Approach potential customers to establish relationships.
- Gaining solid knowledge of competitors/other loan companies.
Legal secretary
RAMANNA DORA ASSOCIATES
06.2019 - 08.2020
- Document Management: Preparing, organizing, and maintaining legal documents, case files, and correspondence. This includes typing and formatting legal documents, managing filing systems (both digital and physical), and ensuring that all paperwork is properly archived and easily accessible.
- Client Communication: Serving as the first point of contact for clients, answering phone calls, responding to emails, and greeting visitors. This involves scheduling client meetings, coordinating with legal staff, and providing basic information or assistance as needed.
- Calendar and Meeting Coordination: Managing the schedules of attorneys and other legal staff, including setting up appointments, arranging meetings, and coordinating court appearances. This duty also includes ensuring that deadlines are met for filings, briefs, and other legal documentation.
- Administrative Support: Assisting with the day-to-day administrative tasks of the office, such as managing office supplies, handling billing and invoicing, processing mail, and coordinating with vendors or external service providers. This role also often includes helping with travel arrangements and other logistics for attorneys.
Education
BA LLB - LAW
Kallinga university
01.2013 - 01.2018
PRE UNIVERSITY - MPC-MATHS, PHYSICS, CHEMISTRY
01.2010 - 01.2012
Skills
- Communication
- Administration
- Customer service
- Friendly
- Team worker
- Organisation
- Hardworking
- Working on target
- Leadership skills
- IT
Certification
UK VALID DRIVING LICENSE
Timeline
Sortation Associate
AMAZON LOGISTICS
10.2024 - 01.2025
Warehouse operative- Personal shopper
OCADO LOGISTICS
06.2024 - 04.2025
Customer service advisor
FOUNDEVER
12.2023 - 01.2024
Scheduling agent
RUPEEK GOLD LOANS (INDIA)
09.2020 - 07.2022
Legal secretary
RAMANNA DORA ASSOCIATES
06.2019 - 08.2020
BA LLB - LAW
Kallinga university
01.2013 - 01.2018
PRE UNIVERSITY - MPC-MATHS, PHYSICS, CHEMISTRY
01.2010 - 01.2012
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