I am a dedicated and compassionate Registered Mental Health Nurse with extensive experience across a variety of settings including Crisis and Home Treatment Teams, Community Mental Health Services, and Inpatient Acute Wards, Forensic Ward, Older adult (Dementia) and memory clinic, Perinatal team and Early Intervention for Psychosis. Over the years, I have developed a strong clinical foundation and a flexible, person-centred approach to care, shaped by my work with diverse and complex client groups.
Whilst working in Lambeth within the South West Short Term Support Team, which delivers integrated primary and secondary mental health care. This role has allowed me to develop a broad understanding of both preventative and recovery-focused work, as well as the importance of multidisciplinary collaboration. I have been working as a care coordinator for over three years, supporting service users with complex needs, managing risk, and ensuring timely and effective care planning.
My experience in Lambeth and previous teams has equipped me with excellent assessment skills, the ability to manage high caseloads under pressure, and a strong commitment to delivering safe, evidence-based, and recovery-oriented care. I am confident in managing crises, working autonomously, and also contributing meaningfully within wider MDTs.
Having gained substantial experience across different services and levels of care, I feel ready to progress to a Band 7 position. I am motivated, capable, and eager to take on more responsibility, contribute to service development, and support junior staff. I am passionate about continuous learning and committed to providing high-quality, compassionate care to those I work with.
• Provide specialist mental health assessments and interventions to women during the perinatal period (antenatal and postnatal up to 12 months).
• Conduct comprehensive risk assessments including maternal mental health history, safeguarding concerns, and mother-infant bonding.
• Develop and implement individualized care plans in collaboration with service users, families, and multi-agency professionals.
• Monitor mental state and support management of conditions such as postnatal depression, perinatal anxiety, and postpartum psychosis.
• Work collaboratively with midwives, health visitors, GPs, obstetricians, and social care to ensure coordinated care.
• Offer psychoeducation, emotional support, and early interventions to promote maternal mental well-being.
• Support women with pre-existing mental health conditions in pregnancy planning and management.
• Facilitate crisis intervention and rapid response for women experiencing acute deterioration in mental health.
• Maintain accurate, timely clinical records in line with trust policies and professional standards.
• Participate in safeguarding processes, including strategy meetings, core groups, and child protection conferences.
• Advocate for women and families to ensure access to appropriate mental health and social support services.
• Support the promotion of infant mental health and secure attachment in the early stages of parenting.
• Deliver evidence-based interventions such as CBT-informed strategies or supportive counselling.
• Engage in reflective practice, clinical supervision, and regular MDT meetings.
• Contribute to service development through audits, evaluations, and feedback initiatives.Conducted enhanced triage and comprehensive assessments for effective patient management.
• Conducted comprehensive initial mental health assessments and risk evaluations for new referrals.
• Liaised closely with GPs regarding patient care, including medication reviews, updates, and shared care protocols.
• Managed and monitored psychotropic medication regimens, adhering to medication management policies and undertaking annual medicines management assessments.
• Administered long-acting antipsychotic depot injections and monitored for side effects.
• Formulated and reviewed individualised care plans in collaboration with patients, carers, and the wider multidisciplinary team (MDT).
• Attended and contributed to regular MDT meetings to coordinate care and support clinical decision-making.
• Made timely and appropriate referrals to specialist services, psychological therapies, social care, and voluntary sector support.
• Provided short-term, goal-focused interventions to service users with a wide range of mental health conditions, including psychosis, depression, anxiety, and personality disorders.
• Responded to crises and undertook duty work, including unplanned assessments and welfare checks.
• Participated in Mental Health Act assessments, providing nursing input and supporting patients and families during the process.
• Supported patients through complex and challenging situations with a trauma-informed, recovery-focused approach.
• Ensured accurate, timely, and confidential clinical documentation using electronic patient records.
• Promoted adherence to treatment plans, offering psychoeducation and support to enhance understanding of mental illness and medication.
• Maintained up-to-date knowledge of mental health legislation, safeguarding procedures, and best practice guidelines.
• Conducted specialist assessments for individuals experiencing a first episode of psychosis, including comprehensive mental state, risk, and psychosocial evaluations.
• Provided therapeutic, trauma-informed interventions to support distress tolerance, insight development, and recovery in collaboration with psychology and other MDT members.
• Administered and monitored antipsychotic medication, including long-acting depot injections and clozapine treatment within a clozapine clinic setting.
• Supported medication titration and adherence through education, side-effect monitoring, and regular reviews with prescribing teams.
• Built strong therapeutic alliances with service users and families to promote engagement, reduce relapse risk, and support social recovery.
• Participated in Mental Health Act assessments, including providing nursing input during assessments and supporting clients subject to detention or CTOs.
• Attended and contributed to safeguarding meetings, professionals meetings, and best interest discussions regarding complex patient care.
• Delivered psychoeducation to clients and families around psychosis, early warning signs, medication, and relapse prevention strategies.
• Collaborated with psychology to integrate CBT-informed strategies, grounding techniques, and emotional regulation into nursing sessions.
• Facilitated multidisciplinary care planning and coordinated referrals to housing, employment, and specialist support services.
• Worked intensively with clients and carers during the critical three-year period following initial onset of psychosis to maximise functional recovery.
• Maintained accurate, timely clinical documentation in line with trust policy and professional standards.
• Provided crisis intervention and urgent support to manage acute deterioration in mental health and minimise risk.
• Supported young adults and families with navigating education, employment, and social reintegration post-psychosis.
• Participated in regular team reflective practice, clinical supervision, and service development initiatives.
• Conducted comprehensive initial mental health assessments and risk evaluations for new referrals.
• Liaised closely with GPs regarding patient care, including medication reviews, updates, and shared care protocols.
• Managed and monitored psychotropic medication regimens, adhering to medication management policies and undertaking annual medicines management assessments.
• Administered long-acting antipsychotic depot injections and monitored for side effects.
• Formulated and reviewed individualised care plans in collaboration with patients, carers, and the wider multidisciplinary team (MDT).
• Attended and contributed to regular MDT meetings to coordinate care and support clinical decision-making.
• Made timely and appropriate referrals to specialist services, psychological therapies, social care, and voluntary sector support.
• Provided short-term, goal-focused interventions to service users with a wide range of mental health conditions, including psychosis, depression, anxiety, and personality disorders.
• Responded to crises and undertook duty work, including unplanned assessments and welfare checks.
• Participated in Mental Health Act assessments, providing nursing input and supporting patients and families during the process.
• Supported patients through complex and challenging situations with a trauma-informed, recovery-focused approach.
• Ensured accurate, timely, and confidential clinical documentation using electronic patient records.
• Promoted adherence to treatment plans, offering psychoeducation and support to enhance understanding of mental illness and medication.
• Maintained up-to-date knowledge of mental health legislation, safeguarding procedures, and best practice guidelines.
• Managed a complex caseload of up to 40 clients with enduring mental illnesses, primarily schizophrenia and psychotic disorders.
• Provided regular clinical contact through zoning-based visits (weekly to monthly) tailored to individual risk levels and care plans.
• Conducted comprehensive mental health assessments, risk evaluations, and physical health reviews, referring to appropriate services when needed.
• Administered depot antipsychotic injections and monitored medication adherence, side effects, and treatment response.
• Supported patients with applications and referrals to housing, benefits, substance misuse, and social support services.
• Delivered responsive crisis intervention, including de-escalation of acute mental health presentations and emergency planning.
• Participated in the duty rota, responding to urgent needs, managing unplanned visits, and coordinating appropriate interventions.
• Attended and contributed to MDT meetings, ensuring collaborative care planning and risk management with psychiatry, social care, and other professionals.
• Led and contributed to safeguarding processes, including referrals, strategy discussions, and multi-agency meetings.
• Maintained accurate, detailed clinical documentation and risk formulations using electronic patient record systems.
• Facilitated risk management planning, including relapse prevention and crisis contingency planning.
• Supported the physical health needs of service users through screening, lifestyle advice, and referrals to GPs, specialist clinics, or acute care when indicated.
• Mentored and supported junior staff and student nurses, providing guidance, clinical supervision, and informal training.
• Promoted a recovery-focused, strengths-based approach, empowering clients to work towards their goals and regain independence.
• Maintained up-to-date knowledge of mental health legislation, safeguarding policies, and trust protocols through continued professional development.
• Managed a complex caseload of clients with enduring mental illnesses, primarily schizophrenia and psychotic disorders.
• Provided regular clinical contact through zoning-based visits (weekly to monthly) tailored to individual risk levels and care plans.
• Conducted comprehensive mental health assessments, risk evaluations, and physical health reviews, referring to appropriate services when needed.
• Administered depot antipsychotic injections and monitored medication adherence, side effects, and treatment response.
• Supported patients with applications and referrals to housing, benefits, substance misuse, and social support services.
• Delivered responsive crisis intervention, including de-escalation of acute mental health presentations and emergency planning.
• Participated in the duty rota, responding to urgent needs, managing unplanned visits, and coordinating appropriate interventions.
• Attended and contributed to MDT meetings, ensuring collaborative care planning and risk management with psychiatry, social care, and other professionals.
• Led and contributed to safeguarding processes, including referrals, strategy discussions, and multi-agency meetings.
• Maintained accurate, detailed clinical documentation and risk formulations using electronic patient record systems.
• Facilitated risk management planning, including relapse prevention and crisis contingency planning.
• Supported the physical health needs of service users through screening, lifestyle advice, and referrals to GPs, specialist clinics, or acute care when indicated.
• Mentored and supported junior staff and student nurses, providing guidance, clinical supervision, and informal training.
• Promoted a recovery-focused, strengths-based approach, empowering clients to work towards their goals and regain independence.
• Maintained up-to-date knowledge of mental health legislation, safeguarding policies, and trust protocols through continued professional development.
• Conducted telephone and face-to-face triage assessments for individuals presenting with a wide range of mental health concerns.
• Completed comprehensive risk assessments, including suicide and self-harm risk, safeguarding issues, and acute mental health crises.
• Prioritised and determined clinical urgency, directing service users to the most appropriate level of care or intervention.
• Made timely and effective referrals to internal teams (e.g. CMHTs, Crisis, IAPT, EIP) and external services including GPs, A&E liaison, and voluntary organisations.
• Collaborated closely with multi-agency partners, including police, ambulance services, social care, and primary care professionals.
• Provided brief supportive interventions, advice, and signposting to service users and carers in distress.
• Maintained accurate and timely documentation of assessments, outcomes, and actions taken, using electronic health records.
• Ensured clinical decision-making was informed by clinical guidelines, risk frameworks, and service criteria.
• Contributed to the smooth and efficient operation of the SPA service under high-pressure, fast-paced conditions.
• Participated in team discussions and MDT meetings to review complex cases and inform decision-making.
• Provided intensive short-term home-based treatment as an alternative to hospital admission for individuals experiencing acute mental health crises.
• Conducted urgent psychiatric assessments in the community (home, A&E, police custody, or GP surgeries), including full risk assessments (suicide, self-harm, violence, safeguarding).
• Delivered daily face-to-face contact with service users and families to monitor mental state, manage risk, and support crisis recovery.
• Administered urgent medications, including depot injections and PRN, and monitored for response and side effects.
• Carried out physical health monitoring, including vital signs, side-effect checks, and liaising with GPs or acute medical teams as needed.
• Supported safe management of psychotic symptoms, severe mood episodes, or personality-related crisis presentations using trauma-informed, recovery-based approaches.
• Delivered rapid interventions and de-escalation techniques for clients in distress, agitation, or acute risk, ensuring safety for clients and staff.
• Liaised closely with psychiatrists, GPs, emergency services, and inpatient wards to coordinate care and prevent hospital admission where possible.
• Facilitated early discharge from inpatient wards by providing enhanced home treatment support and medication oversight.
• Supported service users with daily functioning, helping to stabilise routines, ensure medication adherence, and encourage engagement with ongoing care.
• Participated in MDT reviews, ward rounds, and handover meetings, contributing to collaborative decision-making and safety planning.
• Completed safeguarding referrals, Mental Health Act assessments, and mental capacity assessments as appropriate.
• Provided support and psychoeducation to families and carers, helping them manage distress, access resources, and stay involved in care planning.
• Worked closely with Crisis Line and 24/7 services to triage calls, respond to crisis presentations, and ensure continuity of care.
• Maintained accurate and timely clinical records, safety plans, and documentation of all interventions using electronic health systems.
• Supported the handover and transition to other teams (e.g., CMHTs, EIP, inpatient, social care) once the acute crisis resolved.
• Provided intensive short-term home-based treatment as an alternative to hospital admission for individuals experiencing acute mental health crises.
• Conducted urgent psychiatric assessments in the community (home, A&E, police custody, or GP surgeries), including full risk assessments (suicide, self-harm, violence, safeguarding).
• Delivered daily face-to-face contact with service users and families to monitor mental state, manage risk, and support crisis recovery.
• Administered urgent medications, including depot injections and PRN, and monitored for response and side effects.
• Carried out physical health monitoring, including vital signs, side-effect checks, and liaising with GPs or acute medical teams as needed.
• Supported safe management of psychotic symptoms, severe mood episodes, or personality-related crisis presentations using trauma-informed, recovery-based approaches.
• Delivered rapid interventions and de-escalation techniques for clients in distress, agitation, or acute risk, ensuring safety for clients and staff.
• Liaised closely with psychiatrists, GPs, emergency services, and inpatient wards to coordinate care and prevent hospital admission where possible.
• Facilitated early discharge from inpatient wards by providing enhanced home treatment support and medication oversight.
• Supported service users with daily functioning, helping to stabilise routines, ensure medication adherence, and encourage engagement with ongoing care.
• Participated in MDT reviews, ward rounds, and handover meetings, contributing to collaborative decision-making and safety planning.
• Completed safeguarding referrals, Mental Health Act assessments, and mental capacity assessments as appropriate.
• Provided support and psychoeducation to families and carers, helping them manage distress, access resources, and stay involved in care planning.
• Worked closely with Crisis Line and 24/7 services to triage calls, respond to crisis presentations, and ensure continuity of care.
• Maintained accurate and timely clinical records, safety plans, and documentation of all interventions using electronic health systems.
• Supported the handover and transition to other teams (e.g., CMHTs, EIP, inpatient, social care) once the acute crisis resolved.
Provided compassionate, person-centred care to older adults living with dementia, including those with Alzheimer’s, vascular dementia, and other cognitive impairments.
• Supported patients with daily living activities, including personal hygiene, dressing, toileting, nutrition, and hydration, with dignity and respect.
• Built strong therapeutic relationships with patients to promote emotional reassurance, routine, and engagement.
• Assisted in de-escalating distressed behaviours, including agitation, aggression, and confusion, using trauma-informed and dementia-sensitive approaches.
• Monitored and reported changes in mental or physical health to the nursing team promptly, contributing to care planning and risk management.
• Maintained a safe and structured ward environment, adhering to safeguarding protocols and infection control procedures.
• Engaged patients in meaningful activities, including reminiscence therapy, sensory stimulation, music, art, and simple physical activities to promote well-being.
• Supported patients with dementia-related challenges, such as wandering, sleep disturbances, personal identity confusion, and fear.
• Helped facilitate family visits, updating families on daily routines and involving them in care where appropriate.
• Worked under the direction of Registered Nurses and contributed actively to multidisciplinary team (MDT) discussions.
• Supported end-of-life care, promoting comfort, dignity, and family involvement during palliative stages.
• Assisted with manual handling, repositioning, and mobility, using hoists and other equipment in line with training and care plans.
• Maintained accurate daily records of care, incidents, and observations in line with CQC standards and trust policies.
• Mentored and supported new HCAs and students, promoting teamwork and safe patient care across shifts.
Provided compassionate, person-centred care to older adults living with dementia, including those with Alzheimer’s, vascular dementia, and other cognitive impairments.
• Supported patients with daily living activities, including personal hygiene, dressing, toileting, nutrition, and hydration, with dignity and respect.
• Built strong therapeutic relationships with patients to promote emotional reassurance, routine, and engagement.
• Assisted in de-escalating distressed behaviours, including agitation, aggression, and confusion, using trauma-informed and dementia-sensitive approaches.
• Monitored and reported changes in mental or physical health to the nursing team promptly, contributing to care planning and risk management.
• Maintained a safe and structured ward environment, adhering to safeguarding protocols and infection control procedures.
• Engaged patients in meaningful activities, including reminiscence therapy, sensory stimulation, music, art, and simple physical activities to promote well-being.
• Supported patients with dementia-related challenges, such as wandering, sleep disturbances, personal identity confusion, and fear.
• Helped facilitate family visits, updating families on daily routines and involving them in care where appropriate.
• Worked under the direction of Registered Nurses and contributed actively to multidisciplinary team (MDT) discussions.
• Supported end-of-life care, promoting comfort, dignity, and family involvement during palliative stages.
• Assisted with manual handling, repositioning, and mobility, using hoists and other equipment in line with training and care plans.
• Maintained accurate daily records of care, incidents, and observations in line with CQC standards and trust policies.
• Mentored and supported new HCAs and students, promoting teamwork and safe patient care across shifts.
• Delivered high-quality, person-centred care to individuals living with dementia, ensuring dignity, respect, and emotional support at all times.
• Led and supported a team of care staff in the day-to-day running of the dementia care unit, delegating tasks effectively and ensuring best practice.
• Monitored and responded to residents’ changing physical and mental health needs, reporting concerns to nursing or medical teams promptly.
• Assisted residents with activities of daily living, including personal care, dressing, eating, toileting, and mobility, promoting independence where possible.
• Managed and supported residents presenting with challenging behaviours, including agitation, aggression, confusion, and distress, using de-escalation and calming strategies.
• Created and maintained detailed, person-centred care plans and risk assessments, ensuring they reflected each resident’s needs, history, preferences, and routines.
• Facilitated meaningful activities and social engagement, including reminiscence sessions, sensory stimulation, music therapy, and group activities tailored to cognitive ability.
• Worked closely with families, offering regular updates, emotional support, and inclusion in care decisions.
• Ensured safe medication practices by assisting with or overseeing medication administration (if trained), and monitoring for side effects.
• Supported nutrition and hydration, encouraging healthy eating habits and ensuring dietary requirements were met.
• Assisted with staff training, supervision, and mentoring of junior carers or new team members, fostering a positive and knowledgeable care environment.
• Maintained accurate documentation of care provided, incidents, and observations in line with safeguarding and CQC standards.
• Promoted a safe and calm environment by ensuring infection control, cleanliness, and adherence to all health and safety protocols.
• Supported end-of-life care with compassion, ensuring comfort, dignity, and support for both the resident and their family.
Outstanding organisation and time management
Strong leadership and supervision of junior staff
Crisis intervention and de-escalation techniques
Distress tolerance skills (Renault model)
CBT-informed approaches and psychoeducation
Safeguarding expertise (child and adult protection)
Infection prevention and control (IPC)
Dementia care and communication skills
Moving and handling (safe patient transfers and mobility)
Mental Health Act knowledge and Section 17 processes
Medication administration and management (including depots and Clozapine)
Risk assessment and risk management planning
Vital signs monitoring and basic physical health checks
Therapeutic engagement with complex and high-risk service users
Multi-agency liaison and MDT collaboration
Crisis and home treatment support (hospital-at-home model)
Initial assessments, triage, and appropriate service referrals
Documentation accuracy and care plan development
Working with challenging behaviours and complex diagnoses
Dementia care and older adult care settings, challenging behaviour
Trauma-informed and person-centred care deliveryData confidentiality
Full UK Driving Licence
CSTF All in One Training Certificate