ROSHANN RAJAGOPAL
Northolt
Summary
Highly skilled student pilot with extensive experience gained through rigorous training and hands on practice. Demonstrates strong analytical and critical thinking, by excellent hand-eye coordination and situational awareness. Proficient in technical skills, documentation, pre-flight checks, and quick calculations. Experienced in sports such as football, rugby, and cricket, showcasing exceptional teamwork and strategic planning.
Overview
6
6
years of professional experience
Work history
Delivery driver (Amazon)
Leopard Logistics
London
2024.10 - Current
- Coordinated delivery schedules for optimum time management.
- Carried out minor vehicle repairs, minimising downtime for maintenance services
- Completed emergency deliveries successfully despite challenging conditions.
Check-in agent (Singapore Airlines)
Irlam Associates
London
2024.02 - 2024.07
- Managed customer relationships to achieve high satisfaction rate.
- Verified customer passports and documentation to travel.
- Checked-in luggage and confirmed carry-on items met security requirements.
- Reviewed passports and travel documentation, issuing boarding passes upon completion.
- Advised customers on specific visa and passport requirements.
- Maintained high standards of customer service under pressure during peak times.
Delivery Driver
Tesco
London
2023.10 - 2023.12
- Employed eco-friendly driving practices as part of the company's commitment to reducing its carbon footprint.
- Coordinated with sales and marketing teams to support promotional events and special deliveries.
- Managed returns and exchanges at the point of delivery, processing paperwork accurately and efficiently.
- Collaborated with dispatch and warehouse teams to ensure smooth operation and timely dispatch of goods.
Delivery Driver
Ocado
London
2023.05 - 2023.07
- Utilised hand-held devices to capture, document, and communicate proof of delivery.
- Reported delivery of goods and document errors to management, enabling prompt resolution.
- Loaded vehicles safely and efficiently, securing items to prevent damage for high-volume deliveries.
Sales Assistant
Convenience, Donwley Express
High Wycombe
2021.01 - 2023.02
- The store attracted many tourists and businesses who have provided me with necessary skills to further enhance my communication ability through meeting a variety of people.
- Learned key aspects of responsibility such as cash management.
- I assisted customers with questions, requests, and product transactions, prepared merchandise for display, and cleaned and restocked the store while cultivating customer service and salesmanship skills.
Sales Assistant (Work Experince)
Boots
London
2019.05 - 2019.06
- Directly communicated with customers by providing product advice and dealt with customers' enquiries whilst continuing to provide efficient customer service in a busy environment.
- Strengthened my communication and customer service skills, in addition, I learned to adapt to a diverse environment working and dealing with people of various ages and backgrounds.
- Integrated and worked within team units and individually on a proactive basis.
Education
A-Levels - Physics, Geography, Business
Avanti House School
2020.09 - 2022.05
GCSEs -
Avanti House School
2018.09 - 2020.03
AEROS Flight School
Wellesbourne, Warwickshire 2022.10 -
Skills
- Organization and Time Management
- Multitasking Abilities
- Teamwork and Collaboration
- Analytical and Critical Thinking
- Hand-eye coordination
- Sports - Football, Rugby, Cricket
- Technical Skills
- Documentation skills
- Pre-flight checks
- Quick calculations
- Situational awareness
Languages
English
Fluent
Tamil
Fluent
Timeline
Delivery driver (Amazon)
Leopard Logistics
2024.10 - Current
Check-in agent (Singapore Airlines)
Irlam Associates
2024.02 - 2024.07
Delivery Driver
Tesco
2023.10 - 2023.12
Delivery Driver
Ocado
2023.05 - 2023.07
AEROS Flight School
2022.10 -
Sales Assistant
Convenience, Donwley Express
2021.01 - 2023.02
A-Levels - Physics, Geography, Business
Avanti House School
2020.09 - 2022.05
Sales Assistant (Work Experince)
Boots
2019.05 - 2019.06
GCSEs -
Avanti House School
2018.09 - 2020.03