Philip Larkins
Carluke,South Lanarkshire
Summary
Focused Customer Service Representative skilled in customer relationship development. Providing unsurpassed support to demanding customers with a passion for consistently improving numbers, enhancing knowledge and exceeding expectations.
Overview
10
10
years of professional experience
Work history
Delivery Driver (Amazon)
Amicus
On Road
01.2024 - 11.2025
- Navigated various routes efficiently, leading to increased route coverage.
- Maintained vehicle cleanliness for a professional appearance.
- Improved client satisfaction by delivering packages promptly and accurately.
Door supervisor
Granite Elite LTD
Glasgow, Glasgow City
07.2025 - 10.2025
- Conducted thorough bag and body searches for enhanced security.
- Collaborated closely with team members for efficient operations.
- Worked closely with management to implement new security measures, improving overall site security levels.
- Provided first aid assistance when necessary, prioritising health and safety of all individuals present.
Warehouse Picker and Packer
Sunvic Innovations
12.2023 - 05.2024
- Achieved fast order processing with diligent attention to detail in picking procedures.
- Sorted incoming deliveries, ascertaining correct placement withinstorage area.
Kitchen Porter
Popinjay Hotel
01.2023 - 01.2024
- Ensured smooth running of the kitchen by efficiently managing waste disposal tasks.
- Unloaded deliveries, stored items properly for easy accessibility.
- Swept and mopped floors at end of shifts to ensure tidy workspace next day.
- Actively contributed towards keeping cooking areas pest-free through regular cleaning duties.
Customer Service
Alfie’s Fish and Chip Shop
01.2022 - 07.2023
- Kept track of inventory levels accurately reducing waste and shortage issues.
- Followed health and safety regulations strictly, enhanced workplace environment.
- Greeted every customer warmly on arrival leading positive first impressions.
Volunteer
Blameless
01.2016 - 12.2020
- Helping young people afflicted by drug use in their household and/or surrounding environment
- Casual sit downs with young people in order to consolidate and build meaningful relationships
- Organising events and outings
Education
NQ Level 6 - Computing Science
New College Lanarkshire
Motherwell, North Lanarkshire 08.2024 - 06.2025
Certificate of Higher Education - Computing Science
New College Lanarkshire
Motherwell 08.2025 -
Skills
- JavaScript programming
- Python coding
- HTML and CSS knowledge
- IT applications proficiency
- Office software proficiency (excel, word, ECT)
- Professional demeanour
- Collaborative
- Listening skills
- Communication skills
- Efficiency under pressure
- Task prioritisation
- Deadline management
Education
Current
References
Available on Request
Timeline
Certificate of Higher Education - Computing Science
New College Lanarkshire
08.2025 -
Door supervisor
Granite Elite LTD
07.2025 - 10.2025
NQ Level 6 - Computing Science
New College Lanarkshire
08.2024 - 06.2025
Delivery Driver (Amazon)
Amicus
01.2024 - 11.2025
Warehouse Picker and Packer
Sunvic Innovations
12.2023 - 05.2024
Kitchen Porter
Popinjay Hotel
01.2023 - 01.2024
Customer Service
Alfie’s Fish and Chip Shop
01.2022 - 07.2023
Volunteer
Blameless
01.2016 - 12.2020