Philip Larkins
Carluke,South Lanarkshire
Summary
Focused Customer Service Representative skilled in customer relationship development. Providing unsurpassed support to demanding customers with a passion for consistently improving numbers, enhancing knowledge and exceeding expectations.
Overview
10
10
years of professional experience
Work history
Delivery Driver (Amazon)
Amicus
On Road
2024.01 - 2025.11
- Navigated various routes efficiently, leading to increased route coverage.
- Maintained vehicle cleanliness for a professional appearance.
- Improved client satisfaction by delivering packages promptly and accurately.
Door supervisor
Granite Elite LTD
Glasgow, Glasgow City
2025.07 - 2025.10
- Conducted thorough bag and body searches for enhanced security.
- Collaborated closely with team members for efficient operations.
- Worked closely with management to implement new security measures, improving overall site security levels.
- Provided first aid assistance when necessary, prioritising health and safety of all individuals present.
Warehouse Picker and Packer
Sunvic Innovations
2023.12 - 2024.05
- Achieved fast order processing with diligent attention to detail in picking procedures.
- Sorted incoming deliveries, ascertaining correct placement withinstorage area.
Kitchen Porter
Popinjay Hotel
2023.01 - 2024.01
- Ensured smooth running of the kitchen by efficiently managing waste disposal tasks.
- Unloaded deliveries, stored items properly for easy accessibility.
- Swept and mopped floors at end of shifts to ensure tidy workspace next day.
- Actively contributed towards keeping cooking areas pest-free through regular cleaning duties.
Customer Service
Alfie’s Fish and Chip Shop
2022.01 - 2023.07
- Kept track of inventory levels accurately reducing waste and shortage issues.
- Followed health and safety regulations strictly, enhanced workplace environment.
- Greeted every customer warmly on arrival leading positive first impressions.
Volunteer
Blameless
2016.01 - 2020.12
- Helping young people afflicted by drug use in their household and/or surrounding environment
- Casual sit downs with young people in order to consolidate and build meaningful relationships
- Organising events and outings
Education
NQ Level 6 - Computing Science
New College Lanarkshire
Motherwell, North Lanarkshire 2024.08 - 2025.06
Certificate of Higher Education - Computing Science
New College Lanarkshire
Motherwell 2025.08 -
Skills
- JavaScript programming
- Python coding
- HTML and CSS knowledge
- IT applications proficiency
- Office software proficiency (excel, word, ECT)
- Professional demeanour
- Collaborative
- Listening skills
- Communication skills
- Efficiency under pressure
- Task prioritisation
- Deadline management
Education
Current
References
Available on Request
Timeline
Certificate of Higher Education - Computing Science
New College Lanarkshire
2025.08 -
Door supervisor
Granite Elite LTD
2025.07 - 2025.10
NQ Level 6 - Computing Science
New College Lanarkshire
2024.08 - 2025.06
Delivery Driver (Amazon)
Amicus
2024.01 - 2025.11
Warehouse Picker and Packer
Sunvic Innovations
2023.12 - 2024.05
Kitchen Porter
Popinjay Hotel
2023.01 - 2024.01
Customer Service
Alfie’s Fish and Chip Shop
2022.01 - 2023.07
Volunteer
Blameless
2016.01 - 2020.12