Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Ready to help team achieve company goals. I demonstrate the ability to work under intense pressure, sell products and services to customers, handle customer complaints efficiently and with poise and solve problematic situations.
Hi, I’m
Rosheni Nava
Student
Wembley
Summary
Overview
6
years of professional experience
6
years of post-secondary education
1
Language
Work History
The Bulwell AcademyNottingham
Receptionist/Administrator
10.2022 - 01.2023
Job overview
- Managed multiple tasks and met time-sensitive deadlines.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered central telephone system and directed calls accordingly.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Barnardo'sHarrow
Single Point of Access
04.2022 - 08.2022
Job overview
- Proven ability to learn quickly and adapt to new situations.
- Applied effective time management techniques to meet tight deadlines.
- Analysing and triaging referrals from schools, hospitals, CAMHS, parent and self referrals
- Administrative duties- sending patient and health care professional letters, updating IPATUS for patient information
CANONS HIGH SCHOOLEdgware
Attendance Officer
03.2022 - 04.2022
Job overview
- Maintained accurate records of all absences, truancy issues and disciplinary actions.
- Input daily attendance information into office database for Canons High School.
- Called parents and guardians to inquire about late or truant students.
- Accessed and used computer software applications to update and maintain records.
- Checked records for accuracy and completeness, and corrected errors.
Iiaa Ltd
IT Admin Assistant
03.2022 - 03.2022
Job overview
- Prepare data spreadsheets, charts, graphs, and other documents as required
- Order and stock office supplies when necessary
- Identified issues, analysed information and provided solutions to problems.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
St Mary’s and St John’s Primary schoolHendon
Admin Assistant/Receptionist
01.2022 - 03.2022
Job overview
- Answered central telephone system and directed calls accordingly.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
Corr Recruitment LimitedGreenford
Resourcer
11.2021 - 12.2021
Job overview
- I was sourcing and interviewing candidates, negotiating salary packages and presenting suitable candidates to clients
- These ranged from short pre-screening interviews to assessments
- Applied effective time management techniques to meet tight deadlines.
Source Bioscience COVIDNottingham
Customer Service support
07.2021 - 10.2021
Job overview
- This job entails providing the best customer service to customers using our COVID-19 testing facilities, ensuring that orders placed are produced within 24hour guarantee
- Dealing with refunds, complaints, hospital samples etc.
- Responded to customer inquiries and provided technical assistance over phone and in person.
Pertemps MedicalNottingham
Radiography assistant
03.2021 - 09.2021
Job overview
- Worked flexible hours across night, weekend and holiday shifts and 12 hour shifts.
- Gained extensive knowledge in data entry, analysis and reporting.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Up to date training provided (COVID-19 included too)
Active AssistantKent
HCA/Support Worker
03.2019 - 08.2019
Job overview
- Kept clients engaged in social networks and communities for personal health and growth.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Visited home environments to help clients develop comprehensive life, technical and job skills.
THE VAULTBradford
Retail Sales Assistant
12.2018 - 03.2019
Job overview
- Assisted customers with prompt and polite support in-person and via telephone.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
London CareWembley, Victoria
HCA/Support Worker
08.2017 - 08.2018
Job overview
- My role here was to care for residents and assist them with day to day tasks such as, dressing, washing, administering medication, assisting with the lavatory
- Administering medication was also one of my daily tasks as well as promoting my clients to live a healthy lifestyle
- Perform light housekeeping tasks, such as dusting, vacuuming and changing bedlinens
- Assist in the safe lifting, transferring, repositioning and movement of clients.
KFC
Restaurant Team Member
09.2016 - 02.2017
Job overview
- Used cash registers and calculators to prepare bills, accept payments and make change.
- Supported sales efforts by suggestively upselling food items and increasing check averages.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Education
University of NottinghamNottingham, NGM
BSc Philosophy and Psychology from Arts
01.2019 - 04.2023
University Overview
Gap Year- 2021-2022
Preston Manor Sixth Form
09.2016 - 05.2018
University Overview
A-levels- Biology, Philosophy and Psychology
Skills
Patient careundefined
Timeline
Receptionist/Administrator
The Bulwell Academy
10.2022 - 01.2023
Single Point of Access
Barnardo's
04.2022 - 08.2022
Attendance Officer
CANONS HIGH SCHOOL
03.2022 - 04.2022
IT Admin Assistant
Iiaa Ltd
03.2022 - 03.2022
Admin Assistant/Receptionist
St Mary’s and St John’s Primary school
01.2022 - 03.2022
Resourcer
Corr Recruitment Limited
11.2021 - 12.2021
Customer Service support
Source Bioscience COVID
07.2021 - 10.2021
Radiography assistant
Pertemps Medical
03.2021 - 09.2021
HCA/Support Worker
Active Assistant
03.2019 - 08.2019
University of Nottingham
BSc Philosophy and Psychology from Arts
01.2019 - 04.2023
Retail Sales Assistant
THE VAULT
12.2018 - 03.2019
HCA/Support Worker
London Care
08.2017 - 08.2018
Restaurant Team Member
KFC
09.2016 - 02.2017
Preston Manor Sixth Form
09.2016 - 05.2018
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