Work history
Education
Skills
Timeline
pwb

Rose Souza

London,England

Work history

Customer Services and Sales Agent

Ford
São Paulo, Brazil
06 2009 - 10 2012
  • Answering customer questions about products, and services
  • Resolving customer complaints over the phone
  • Taking orders and processing payments
  • Making changes to customers accounts
  • Selling products and services

Customer Service agent

I pairc
Galway, Ireland
06 2013 - 01 2016
  • provided  assistance to the client.
  • Resolve complaints
  • Answer questions
  • Process service information over the phone

Shopkeeper

Armazém Brazil ltd
Galway, Ireland
04 2016 - 11 2023
  • handling cash
  • keeping accounts,
  • marketing skills
  • business skills
  • selling goods
  • Selling services to customers
  • managing inventory
  • setting price
  • ensuring the smooth operation of the business.

Education

Foundation degree - Business And managment

GTI Institution
09/2016 - 05/2017

Foundation - Tourism And Hospitality

DPL Institution
09/2014 - 05/2016

English

English Academy
09/2013 - 05/2014

Foundation - Costumer Service

SENAI
02/2006 - 09/2006

Skills

  • Fast learner, and willingness to learn while not afraid to voice opinions, committed and able to meet deadlines
  • Excellent Customer Service Skills
  • Expert cash handling
  • Expert money counting
  • Ability to work as a team and on own initiative and eager to learn new skills
  • Ability to prioritise workloads and manage time effectively

Timeline

Customer Services and Sales Agent

Ford
06 2009 - 10 2012

Customer Service agent

I pairc
06 2013 - 01 2016

Shopkeeper

Armazém Brazil ltd
04 2016 - 11 2023

Foundation degree - Business And managment

GTI Institution
09/2016 - 05/2017

Foundation - Tourism And Hospitality

DPL Institution
09/2014 - 05/2016

English

English Academy
09/2013 - 05/2014

Foundation - Costumer Service

SENAI
02/2006 - 09/2006
Rose Souza