Freddie VAUGHAN

• Processed a high volume of customer administrative requests accurately and within strict service level agreements.
• Managed and completed time-sensitive administrative orders, consistently meeting tight deadlines and maintaining a high level of accuracy.
• Used in-house Land Registry systems proficiently, quickly adapting to new technology and internal processes.
• Printed, prepared, and franked outgoing post, ensuring all correspondence was dispatched promptly and correctly.
• Prioritised a busy workload effectively, balancing multiple tasks while working under pressure to meet customer deadlines.
• Maintained accurate records and updated internal systems with attention to detail and confidentiality.
• Delivered excellent customer service by ensuring requests were handled efficiently and in a timely manner.
• Worked effectively as part of a team while also managing individual responsibilities in a fast-paced environment.
• Demonstrated strong organisational and time management skills, ensuring all administrative tasks were completed to a consistently high standard.
• Adapted quickly to changing priorities and business demands while maintaining productivity and accuracy.

Cisco – Pathways Work Experience | July 2026

• Gained an in-depth understanding of the technology industry and Cisco’s business operations through a structured week-long work experience programme.
• Attended discovery sessions with senior leaders, including directors, partners and other professionals, gaining insight into a range of career paths and business functions.
• Collaborated with a diverse team of peers to develop innovative solutions for a Dragon’s Den-style business challenge.
• Demonstrated teamwork, communication and problem-solving skills by working effectively with individuals from different backgrounds in an ad hoc project team.
• Took part in speed interviewing sessions, developing interview techniques, confidence and professional communication skills.
• Contributed to research, planning and the development of a business proposal within strict timeframes.
• Delivered a professional team presentation to a panel, confidently presenting ideas and responding to questions.
• Strengthened presentation, collaboration, critical thinking and time management skills throughout the programme.
• Adapted quickly to new challenges, balancing multiple tasks while working towards shared project goals and deadlines.

• Performed thorough cleaning of vehicles, both interior (vacuuming, wiping surfaces, steaming) and exterior (washing, waxing, polishing).
• Applied appropriate cleaning techniques and products to various vehicle materials and interiors to ensure a pristine finish without causing damage.
• Managed inventory of cleaning supplies and equipment, ensuring safe storage and use of chemicals and agents according to safety protocols (e.g., COSHH).
• Provided exceptional customer service, responding to inquiries and ensuring customer satisfaction with the final results.
• Operated high-pressure hoses, buffers, and vacuum equipment efficiently and safely.
• Conducted basic vehicle inspections (e.g., checking tire pressure, fluid levels) and noted any pre-existing damage prior to valeting.
• Collaborated with team members to ensure smooth operations and a fast turnaround time for a high volume of vehicles.