ROSALIND TSANG
Manchester,Lancashire
Summary
Organised and driven professional with strong communication and problem-solving skills. Proficient in managing schedules and handling confidential information with discretion. Committed to enhancing productivity and ensuring seamless operations. Thrives under pressure and adapts to challenges with ingenuity and resilience.
Overview
30
30
years of professional experience
Work history
Sales Assistant & Business Support
Moo Boutique
Manchester
2025.05 - Current
- Built strong relationships with regular customers for repeat business.
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
- Processed customer orders quickly, resulting in high levels of client satisfaction.
- Ensured order accuracy by meticulously picking and packing goods.
- Proficient in e-Commerce Shopfiy platform
Personal assistant
Andrew Wallace Architects Ltd
Manchester
2020.01 - 2025.01
- Organised meetings, improved communication within team.
- Offered continuous assistance with photocopying, scanning and basic clerical support to help staff maintain smooth workflow.
- Addressed inquiries and responded via email or telephone follow-up.
- Handled basic clerical needs to help staff focus on more pressing matters.
- Conducted research to assist in informed decision making.
Television Producer
Various including BBC, Channel 4, ITV & NBC
1996.06 - 2019.12
- Remained calm, composed and professional in fast paced and constantly changing environments. In addition being able to handle challenging situations and difficult individuals to achieve objectives.
- Through excellent research finding appropriate stories ideas and interviewees for various show formats and programming to engage target audiences.
- Organised schedules and managed all post production elements including edit and voiceovers.
- Demonstrated outstanding communication and collaboration abilities to skilfully manage and motivate large production teams of 7+ to create broadcast ready content for clients.
- Experience setting up and filming in various overseas locations including Europe, Australia, South East Asia, Canada and USA.
Education
Master of Arts - TV Features & Documentaries
University of Salford
SalfordBachelor of Arts - Communication & Cultural Studies & Public Media
University of Leeds
LeedsSkills
- Good team player but initiative taking
- Excellent communicator
- Calm under pressure
- Attention to detail
- Outstanding organisation
- Creative
- Customer Service Experience
- Appointment management
- Supplier liaison
- Client Relationship Management
- Initiative taking
Timeline
Sales Assistant & Business Support
Moo Boutique
2025.05 - Current
Personal assistant
Andrew Wallace Architects Ltd
2020.01 - 2025.01
Television Producer
Various including BBC, Channel 4, ITV & NBC
1996.06 - 2019.12
Master of Arts - TV Features & Documentaries
University of Salford
Bachelor of Arts - Communication & Cultural Studies & Public Media
University of Leeds