Rory Mackay

I worked for dominos pizza chain as a delivery boy for a short while During the summer of 2024.

• Delivered customer orders efficiently while meeting strict time targets
• Provided professional and friendly customer service at each delivery point
• Accurately handled cash and card transactions
• Maintained punctuality and reliability during high-demand peak hours
• Demonstrated strong knowledge of local routes to ensure timely service
• Worked collaboratively with in-store team members to maintain smooth operations

I was a delivery Driver for the furniture company Richard F Mackay operating a 7.5 tonne luton van to deliver furniture nationwide while also doing general warehouse work. The responsibilities I undertook were;

• Managed valuable goods, ensuring safe delivery and minimising damage.
• Engaged with customers and the public during deliveries, fostering positive relationships.
• Managed time efficiently to meet delivery schedules.
• Resolved customer complaints effectively, restoring trust in the service provided.
• Improved client satisfaction by delivering packages promptly and accurately.