I am a compassionate and dedicated to my work. I have strong communication and teamwork skills essential for providing high-quality patient care. I am committed to enhancing patient well-being and contributing to their health care needs. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.
Overview
20
20
years of professional experience
1
1
year of post-secondary education
Work history
Deli assistant
SuperValu
Newry, Newry Mourne and Down
09.2024 - Current
Monitored freshness of products daily, minimising wastage.
Resolved customer queries or complaints in a professional manner, maintaining positive relationships.
Worked well under pressure during busy periods without compromising quality of service.
Served customers with a friendly attitude to enhance their shopping experience.
Organised display counters daily for visual appeal and easy access to products.
Health care assistant
Southern Health and Social Care Trust
Newry, Newry Mourne and Down
02.2017 - 08.2024
Assisted in patient care, improved comfort and well-being.
Collaborated with nurses to provide comprehensive patient care, ensuring a smooth recovery path.
Upheld patient confidentiality at all times whilst performing duties as per data protection norms set down by the NHS.
Assisted elderly residents with daily tasks such as eating, bathing and dressing up for an enhanced quality of life while living in care homes.
Administered non-prescription medication under supervision, relieved minor discomforts swiftly.
Escorted patients for tests or procedures within the hospital premises whilst ensuring their safety and comfort.
Handled challenging behaviour from dementia-affected individuals effectively without resorting to force or intimidation.
Managed personal hygiene of bed-bound patients, maintained dignity and respect at all times.
Improved service users' daily lives through compassionate conversation, empathetic care and community socialisation.
Provided compassionate personal care for elderly patients, offering support with washing, dressing and toileting.
Worked closely with nurses to maintain optimum levels of communication.
Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
Delivered personal care focused on individual needs, preserving patient dignity and self-esteem.
Observed patient condition and behaviour closely, reporting changes or concerns promptly.
Stay at home mother
Myself
Newry, Newry Mourne and Down
12.2008 - 02.2017
I made the decision to stay at home to be with my child and also to look after my mother, as she was diagnosed with cancer and was terminally ill. I was her main carer until she passed away.
Registered childminder
Self Employed
Newry, Newry Mourne and Down
12.2007 - 12.2008
Maintained clean and safe premises following rigorous hygiene standards, reducing risk of illness and injury.
Provided consistent daily routine establishing structure in the home setting.
Developed engaging activities for children's cognitive growth through play-based learning methods.
Promoted good manners and personal hygiene among children instilling important life skills.
Health care assistant
Cairnhill Nursing Home
Newry, Newry Mourne and Down
03.2005 - 12.2007
Assisted in patient care, improved comfort and well-being.
Assisted elderly residents with daily tasks such as eating, bathing and dressing up for an enhanced quality of life while living in care homes.
Managed personal hygiene of bed-bound patients, maintained dignity and respect at all times.
Handled challenging behaviour from dementia-affected individuals effectively without resorting to force or intimidation.
Demonstrated consistent respect and privacy for care users, maintaining dignity irrespective of circumstance.
Improved service users' daily lives through compassionate conversation, empathetic care and community socialisation.
Education
NVQ Level 2 - Health and social care
NHS
Newry
06.2005 - 05.2006
Skills
Personal care
Patient safety
Team collaboration
Health monitoring
Compassionate communication
Respecting cultural differences
Clear communication
Empathy and compassion
Affiliations
Over this pass few years I have started doing art. The main areas would be mosaic's, decoupage and reupholstering old furniture. I find this relaxing and get great satisfaction from the end results.