Summary
Overview
Work history
Education
Skills
Timeline
Generic

Roisin Mckeown

Downpatrick,Newry Mourne and Down

Summary

Dedicated professional trained in Therapeutic Crisis Intervention. Who demonstrates exceptional interpersonal skills and remains calm under pressure, ensuring effective team collaboration and organised operations. Proficient in nutritional meal preparation, certified in Basic First Aid and CPR, and committed to fostering a safe and supportive environment.

Compassionate and driven individual with highly relevant transferable skills in communication and problem-solving, coupled with soft skills in empathy and patience. Proven ability to support and nurture children through challenges and developmental stages. Eager to make meaningful impact within Children and Families Senior Support Worker role.

Overview

25
25
years of professional experience
7
7
years of post-secondary education

Work history

Residential Child Support Worker

South Eastern Health and Social Care Trust
Downpatrick, Newry Mourne and Down
08.2020 - Current

Within my current place of work I started as the chef in Cuan Court Children's Home, within that role I worked independently with the young people helping to advance their independence by teaching cooking skills, while doing this I built meaningful relationships, establishing clear boundaries. I found this role very rewarding, and when the opportunity to cross over to Residential Child Support Worker, I had full support from the home manager. Since starting my new role I have:

  • Established strong relationships with children by engaging in interactive activities.
  • Aided in developing self-help skills to encourage independence amongst children.
  • Supported vulnerable children in developing coping skills and positive behaviours.
  • Facilitated engaging activities to enhance social skills and emotional development.
  • Maintained accurate records of behaviour and progress to inform care strategies.
  • Advocated for children's rights and best interests in challenging situations.
  • Ensured compliance with safeguarding policies and procedures to protect children.

Senior care assistant

Glasswater Lodge
Crossgar, Newry Mourne and Down
10.2018 - 08.2020
  • Provided consistent and high-quality elder care, ensuring comfort and safety. Assisted residents with daily living activities, ensuring comfort and dignity at all times.
  • Developed personalised care plans in collaboration with multidisciplinary teams to meet individual needs.
  • Mentored junior staff members, providing guidance on best practices in resident care and safety.
  • Managed medication administration for residents, adhering strictly to prescribed doses.
  • Co-ordinated with healthcare professionals for improved resident care outcomes.
  • Assisted in all aspects of personal care, retaining comfort and dignity.
  • Maintained secure patient environments, enforcing safe systems and practices in line with safeguarding requirements.

Head pastry chef

Various Locations
Co Down, London, Channel Islands
03.2012 - 10.2018

After my two and a half years traveling, in Canada, America, Fiji, New Zealand and Australia where I worked in professional kitchens and decided on a career change. I went back to college and achieved my level 3 in professional cookery at SERC Downpatrick. I worked in various restaurants and hotels taking in all knowledge to advance my career, I have worked in the

  • Poachers Pocket Lisbane
  • Balloo House Klinchy
  • Slieve Donard Hotel Newcastle
  • Stocks Hotel, Sark Channel Island
  • Buckingham Palace, London
  • St Brelades Bay Hotel, Jersery Channel Islands

I gained so much experience from the people I had the pleasure to work with, and it has been a pleasure sharing my knowledge with the young people within my care.

Care assistant

Silver Birch Nursing Home
Saintfield, Newry Mourne and Down
01.2011 - 03.2012
  • Assisted residents with daily living activities, ensuring comfort and well-being.
  • Developed and maintained positive relationships with residents and their families.
  • Monitored health conditions and reported any changes to nursing staff promptly.
  • Organised recreational activities to promote social interaction among residents.

Travelling

Travelling
Canada, America, Fiji, New Zealand, Australia
03.2008 - 01.2011

Travelling is one of the best thing I have done in my life, as it gave me a better understanding of myself, and the things that I am capable of. I grew in confidence, I learnt interpersonal skills, and I learnt life skills that if I had stayed here I would never gotten. These are skills that I bring to my current job, they help me to establish meaningful relationships, set clear boundaries, conflict resolution and many more.

Community care worker

South Eastern Health and Social Care Trust
Downpatrick, Newry Mourne and Down
01.2003 - 03.2008
  • Provided compassionate support to individuals with diverse needs and backgrounds.
  • Assisted clients in daily living activities to enhance their quality of life.
  • Coordinated with multidisciplinary teams to develop and implement care plans.
  • Monitored client progress and adjusted care strategies based on individual requirements.
  • Documented client interactions and care outcomes to ensure compliance with regulations.
  • Advocated for clients' rights and needs within healthcare and social service systems.

Support worker

The Beeches
Ballynahinch, Newry Mourne and Down
05.2001 - 12.2002

The Beeches is a secure home looking after people with Learning Disabilities with challenging behaviour.

  • Monitored client progress and reported changes to appropriate healthcare professionals.
  • Assisted individuals with daily living activities ensuring comfort and dignity.
  • Developed and maintained supportive relationships with clients to promote wellbeing.
  • Collaborated with multidisciplinary teams to create and implement care plans.
  • Provided emotional support to clients enhancing their quality of life.

Education

NVQ Level 3 - Professional Cookery

SERC
Downpatrick, Newry Mourne and Down
09.2014 - 06.2015

NVQ Level 2 - Professional Cookery

SERC
Downpatrick, Newry Mourne and Down
09.2012 - 06.2014

GCSEs - Maths, English, Science, Business Studies, Motor Vehicle Studies

St Columcillies High School
Crossgar, Newry Mourne and Down
09.1994 - 06.1999

A-Levels -

South Eastern Health and Social Care Trust
Downpatrick, Newry Mourne and Down

Skills

  • TCI trained (Therapeutic Crisis Intervention)
  • Interpersonal skills
  • Calm under pressure
  • Health and safety training
  • Nutritional meal preparation
  • Team player
  • Organised
  • Basic First Aid and CPR certified

Timeline

Residential Child Support Worker

South Eastern Health and Social Care Trust
08.2020 - Current

Senior care assistant

Glasswater Lodge
10.2018 - 08.2020

NVQ Level 3 - Professional Cookery

SERC
09.2014 - 06.2015

NVQ Level 2 - Professional Cookery

SERC
09.2012 - 06.2014

Head pastry chef

Various Locations
03.2012 - 10.2018

Care assistant

Silver Birch Nursing Home
01.2011 - 03.2012

Travelling

Travelling
03.2008 - 01.2011

Community care worker

South Eastern Health and Social Care Trust
01.2003 - 03.2008

Support worker

The Beeches
05.2001 - 12.2002

GCSEs - Maths, English, Science, Business Studies, Motor Vehicle Studies

St Columcillies High School
09.1994 - 06.1999

A-Levels -

South Eastern Health and Social Care Trust
Roisin Mckeown