Summary
Overview
Work History
Education
Skills
Languages
Addresses
Training Projects
Personal Information
Hobbies and Interests
Computer Education
Timeline
Generic
ROHIT BISWAS

ROHIT BISWAS

Worcester

Summary

Experienced professional with a strong background in a high-demand, customer-focused environment. Skilled in team leadership, operational management, and conflict resolution, consistently delivering positive outcomes. Seeking to transition into a new field and apply my expertise to a new and challenging role.

Overview

3
3
years of professional experience

Work History

Shift Manager

Pizza Hut
02.2025 - Current
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Excelled in every store position and regularly backed up front-line staff.

In-Store Team Member

Pizza Hut
11.2023 - Current
  • Customer service includes both in-person and managing approximately 30 or more phone call greetings and assistance per day.
  • Taking precise orders for food and drink
  • Responding to consumer questions and fixing problems, delivering amiable and effective service
  • Food Preparation: Making pizzas, sides, and other dishes in accordance with recipes and standards of quality
  • Handling cash: Taking payments with cash, credit cards, and coupons

Computer Faculty

Nehru Yuva Computer Shiksha Kendra
06.2022 - 01.2023
  • Designing and delivering engaging lectures, labs, and tutorials on various computer science subjects
  • Developing and grading assignments, quizzes, and exams to assess student learning
  • Providing individual and group guidance to students on academic and technical issues
  • Adapting teaching methods to cater to diverse learning styles and abilities

Education

MBA - Business Administration And Management

Birmingham City University
Birmingham, United Kingdom
01.2024

B.Com (Hons.) - Accounting and Finance, General Elective, Others

Calcutta University
Kolkata
01.2021

Higher Secondary - English, Hindi, Economics, Business Studies, Accountancy, Physical Education

Kendriya Vidyalaya No. – 1 Kanchrapara
Kanchrapara
01.2018

Secondary Education - English, Hindi, Mathematics, Science, Social Science

Kendriya Vidyalaya No. – 1 Kanchrapara
Kanchrapara
01.2016

Skills

  • Effective communication
  • Analytical Problem-Solving
  • Patience
  • Empathy
  • Collaboration
  • Knowledge of food safety and hygiene practices
  • Prioritization
  • Organization
  • Accurate handling of cash and payment
  • Multitasking abilities

Languages

English
Hindi
Bengali

Addresses

10 Arboretum Road, Worcester, England, WR1 1NB.

Training Projects

  • Google (Digital Unlocked), Fundamentals of digital marketing, 40 Hour
  • Perfect plan B PVT.LTD., Master class in Google colab machine learning app, 2 Hour
  • E-learning College, Internet Marketing, Short Course
  • Chartered Management Institute, CMI Level 7 Diploma in Strategic Management and leadership Practice, 1 year

Personal Information

  • Date of Birth: 11/06/99
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Single
  • Religion: Hinduism

Hobbies and Interests

  • Drawing
  • Cooking
  • Travelling

Computer Education

  • Diploma in Information Technology, Nehru Yuva Computer Shiksha Kendra, Computer fundamentals & IT, Windows 8.1 & Windows 10, Typing (English), MS-Office 2016, Internet Application, HTML, CSS, C Programming (basic), 06/01/22, 87.5%, A+
  • Diploma In Financial Accounting, Nehru Yuva Computer Shiksha Kendra, Basic Accounts, Advance Accounts, Tally With GST, 06/01/23, 92%, AA

Timeline

Shift Manager

Pizza Hut
02.2025 - Current

In-Store Team Member

Pizza Hut
11.2023 - Current

Computer Faculty

Nehru Yuva Computer Shiksha Kendra
06.2022 - 01.2023

MBA - Business Administration And Management

Birmingham City University

B.Com (Hons.) - Accounting and Finance, General Elective, Others

Calcutta University

Higher Secondary - English, Hindi, Economics, Business Studies, Accountancy, Physical Education

Kendriya Vidyalaya No. – 1 Kanchrapara

Secondary Education - English, Hindi, Mathematics, Science, Social Science

Kendriya Vidyalaya No. – 1 Kanchrapara

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ROHIT BISWAS