Rohan Prashar
Lancaster,Lancashire
Summary
Dedicated professional with expertise in serving techniques, cash handling, and customer service. Proven ability to manage customer feedback and foster collaboration through effective communication. Strong task coordination skills enhance customer satisfaction and team efficiency. Quick learner with a detail-oriented approach to new tasks.
Overview
3
3
years of professional experience
Work history
Waiter
The Fleece Inn
Lancaster , Lancashire
09.2025 - Current
- Responsible for the service of a section.
- Handled payment transactions to ensure smooth customer checkout.
- Delivered exceptional service through friendly interactions with customers.
- Mitigated complaints by listening empathetically and providing effective solutions.
- Communicated collaboratively with team members to foster harmonious environments.
- Maintained composure under pressure, improving performance during peak hours.
- Attended promptly to customer queries and requests, enhancing satisfaction.
- Reduced waiting times by swiftly clearing tables after use.
- Greeted guests warmly upon arrival to create a welcoming atmosphere.
Potwash
The Fleece Inn
Lancaster, Lancashire
04.2023 - 06.2024
- Executed daily tasks with precision and efficiency.
- Maintained flexible hours, including nights and weekends.
- Ensured punctuality for immediate shift commencement.
- Upheld hygiene standards by thoroughly cleaning areas and equipment.
- Collaborated with kitchen team to maximise productivity.
- Sustained composure during high-demand periods.
Education
GCSEs -
Lancaster Royal Grammar School
Lancaster 09/2019 - 06/2024
A-Levels -
Lancaster Royal Grammar School, Sixth Form
Lancaster 09/2024 -
Skills
- Serving techniques
- Cash handling
- Customer Service
- Customer feedback handling
- Collaborative working
- Open communication
- Task co-ordination
- Empathy and understanding
Affiliations
- Rugby
- Music and Film
Timeline
Waiter
The Fleece Inn
09.2025 - Current
Potwash
The Fleece Inn
04.2023 - 06.2024
GCSEs -
Lancaster Royal Grammar School
09/2019 - 06/2024
A-Levels -
Lancaster Royal Grammar School, Sixth Form
09/2024 -