Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hi, I’m
ROFIAT OMOSHALEWA AKINJOBI
Liverpool,Mersey Side
Summary
Overview
6
years of professional experience
4
years of post-secondary education
1
Certification
Work History
Rowan Foods WrexhamWrexham
Warehouse Food Operative
09.2023 - Current
Job overview
- Listened actively to customer concerns and communicated feedback for product and service enhancements.
- Communicated regularly with existing clients to maintain profitable account activity.
- Adapted sales style in response to client and customer requirements.
TBC Recruitment LtdLiverpool, Merseyside
Support and Cleaning Assistance (Part Time)
09.2023 - Current
Job overview
- Kept reception area clean and neat to give visitors positive impression of the company.
- Maintained a warm and welcoming environment for employees and visitors by ensuring cleanliness of reception and lounge areas.
JB Multiplex LTDOgun
Online and Filed Sales Representative / Marketer
07.2019 - Current
Job overview
- Communicated and coordinated pricing changes to web and customer service teams for implementation.
- Supported team members with content and campaign planning, boosting market coverage.
- Grew sales region through targeted lead research and conversion.
- Communicated regularly with existing clients to maintain profitable account activity.
- Training and supporting team to develop and manage online sales processes.
- Cultivated positive new relationships with prospective customers across varied communication channels.
- Followed current online shopping trends to inform purchasing decisions.
- Created email marketing campaigns to enhance customer engagement and solicit feedback.
- Optimized online sales by reviewing category growth opportunities and stock strategies.
- Maintained high feedback ratings through enhanced customer service.
- Prepared and presented online sales reports to demonstrate annual growth.
CGGILLagos, NG
Relationship Manager / Marketer
11.2021 - 04.2022
Job overview
- Analysed market research and insights to effectively develop innovative sales promotions.
- Identified and developed new business opportunities, expanding existing client bases.
- Managed long-term customer relationships to increase revenue.
- Produced bespoke campaign and marketing materials, including case studies, press releases, blogs and white papers.
Junior Chambers InternationalOgun State, NG
Field Welfare Support (Junior Chamber Intl.)
09.2020 - 12.2021
Job overview
- Ran reception areas by greeting visitors and responding to telephone and in-person requests for information.
- Sorted and distributed business correspondence to correct department or staff member.
- Responded to telephone enquiries from clients, vendors and members of public.
First Bank InsuranceAbeokuta, NG
Financial Advisor
06.2021 - 11.2021
Job overview
- Closely monitored weekly sales to write reports for senior leadership and streamline operational processes.
- Prepared sales contracts and oversaw signing of both parties.
- Built lasting relationships with clients through customer service interactions.
- Completed customer searches to generate new leads.
Ore Ofe Hospital.Lagos, NG
Student Industrial work experience scheme (I.T)
05.2018 - 06.2019
Job overview
- Fielded requests and complaints from customers and offered accurate, relevant solutions.
- Supported team with administrative and clerical needs.
- Coordinated and delivered quality support for diverse workplace needs.
Education
Federal Polytechnic Ilaro (FPI) Nigeria
Higher National Diploma from Bio-Chemistry
07.2020 - 09.2022
University Overview
Completed professional development in Biochemistry.
- Awarded Higher National Diploma
D.S Adegbenro ICT PolytechnicNigeria
Diploma (N.D) from Science Laboratory Technology
06.2017 - 09.2019
University Overview
- Completed professional development in Science Labouratory Technology
- Awarded National Diploma
Blue Royal High SchoolLagos
Senior Secondary school certificate from Social Sciences
University Overview
- Elected Captain of Class
- Awarded GCSEs
Skills
- Customer service and relations
- Computer Literate
- Order taking
- Sales territory management
- After-sales customer service
- Product and service demonstration
- Field sales and Canvassing
- Point-of-sale orders
- Expense reporting
- Partnership marketing
Languages
English
Proficient (C2)
Certification
COVID-19 Certification,
Pathway to Care Programme Module A Adult Social Care,
Medications Competency Assessment,
Understanding Your Role Certificate,
Accomplishments
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issues through consumer testing.
- Supervised a team of 13 staff members at JB Multiplex Ltd successfully.
- Settled a long-time dispute between customers and JB Multiplex Ltd
Hobbies
Hobbies
Cycling, Driving, Music, Travelling, Phone Calling, Customer Servicing, Follow up, etc
Timeline
Warehouse Food Operative
Rowan Foods Wrexham
09.2023 - Current
Support and Cleaning Assistance (Part Time)
TBC Recruitment Ltd
09.2023 - Current
Relationship Manager / Marketer
CGGIL
11.2021 - 04.2022
Financial Advisor
First Bank Insurance
06.2021 - 11.2021
Field Welfare Support (Junior Chamber Intl.)
Junior Chambers International
09.2020 - 12.2021
Federal Polytechnic Ilaro (FPI)
Higher National Diploma from Bio-Chemistry
07.2020 - 09.2022
Online and Filed Sales Representative / Marketer
JB Multiplex LTD
07.2019 - Current
Student Industrial work experience scheme (I.T)
Ore Ofe Hospital.
05.2018 - 06.2019
D.S Adegbenro ICT Polytechnic
Diploma (N.D) from Science Laboratory Technology
06.2017 - 09.2019
Blue Royal High School
Senior Secondary school certificate from Social Sciences
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