Robyn Kidd
Summary
Committed Technical Sales Manager with proven leadership and technical ability. Excellent communication and problem-solving skills, with demonstrated expertise in client relationship management. Ready to use and develop sales, negotiation, and project management skills within the chemical and pharmaceutical industry.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work history
Technical Sales Manager
Molekula
Darlington
11.2024 - Current
- Managed account portfolios. ensuring correct stock levels are maintained and orders are delivered in a timely manner.
- Addressed all enquiries regarding manufactured goods, calculating production costs and establishing company-wide sales prices.
- On track to acquire over 50 new customers within the year, expanding company reach.
- Collaborated with the Laboratory Manager and team to provide customers with critical progress updates.
- Provided technical expertise to enhance team performance.
- Conducted market research to identify potential new vendors and products.
- Negotiated better prices through strategic sourcing, driving cost reduction.
Front Of House Manager
The Butterfly Cabinet
Heaton, Newcastle-upon-tyne
09.2023 - 11.2024
- Maintained high hygiene standards, achieving two five-star food hygiene ratings.
- Established a loyal customer base through exceptional service and a welcoming atmosphere.
- Resolved complaints professionally, ensuring positive outcomes for customers.
- Evaluated team performance, addressing weaknesses and recognising achievements.
- Directed day-to-day work of over 20 employees and motivated the team to exceed objectives.
- Managed cash registers accurately reducing discrepancies at end of day reconciliation.
- Assisted in recruitment process to build an effective workforce.
Assistant Manager
The Butterfly Cabinet
Heaton, Newcastle upon tyne
08.2022 - 09.2023
- Managed daily operations to ensure smooth running of the restaurant floor.
- Improved customer service by implementing new procedures and protocols.
Education
Bachelor of Science - Chemistry
Newcastle University
Newcastle upon Tyne 09.2019 - 06.2023
Skills
- B2B sales experience
- Leadership proficiency
- Excellent communication, negotiation and interpersonal skills
- Supply chain and procurement experience
- In-depth industry knowledge
- Client relationship management
- Technical product knowledge
- Exceptional analytical expertise
- Complaint management
- Financial reporting
- Hiring and Training
References
References available upon request.
Timeline
Technical Sales Manager
Molekula
11.2024 - Current
Front Of House Manager
The Butterfly Cabinet
09.2023 - 11.2024
Assistant Manager
The Butterfly Cabinet
08.2022 - 09.2023
Bachelor of Science - Chemistry
Newcastle University
09.2019 - 06.2023
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