Robinson Mathew
Wishaw
Summary
Dedicated transport professional with extensive expertise in route planning and GPS navigation, ensuring punctuality and reliability. Demonstrates a strong understanding of transport regulations and vehicle maintenance, complemented by a clean PSV record. Skilled in customer service and community interaction, with a focus on safety-conscious operations and senior citizen sensitivity. Adept at handling breakdown procedures calmly under pressure, while maintaining traffic awareness. Committed to enhancing passenger experience through flexible schedule adaptability and meticulous trip planning.
Careful driver with good people skills and attention to detail when driving routes. Dependable in following schedules and maintaining professional standards.
Overview
8
8
years of professional experience
Work history
Bus driver
Stuarts Coaches Ltd
Carluke
2025.01 - Current
- Adjusted travel routes in line with weather forecasts and road conditions.
- Checked validity of passenger tickets or passes to prevent fraud.
- Operated ticket machines correctly, guaranteeing accurate fare collection.
- Assisted elderly or disabled passengers, promoting inclusivity and respect.
- Undertook routine vehicle inspections for safe driving conditions.
- Ensured passenger safety by adhering to all traffic regulations.
- Promoted good behaviour amongst passengers with clear communication of rules.
- Prioritised passenger safety, constantly adjusting driving and vehicle speed to weather and traffic conditions.
Clerical officer
NHS Greater Glasgow and Clyde
Kirkintilloch, East Dunbartonshire
2024.12 - 2025.01
- Handled incoming post, ensuring timely distribution,.
- Improved customer satisfaction with courteous telephone manners.
- Coordinated meetings, resulting in smooth operations.
- Provided clerical support to management staff and patients.
- Booking patients for appointments
- Completed administrative tasks to support department functions.
- Responded to telephone enquiries from clients and members of public.
- Input data manually or by scanning documentation using office equipment.
- Prepared and delivered case notes for different individual or team needs.
- Completed admissions and discharge documentation following proper procedures and filed correctly to facilitate new actions.
Personal assistant to Head of nursing
NHS East Kent
Ashford, Kent
2021.05 - 2024.12
- Organised meetings, improved communication within the team.
- Managed correspondence, reduced response time by ensuring timely replies.
- Resolved administrative issues promptly, minimised downtime in operations.
- Prepared reports and presentations for board meetings, streamlined decision-making process.
- Liaised with clients and stakeholders for effective relationship management.
- Filed documents systematically which increased ease of access when needed.
- Maintained confidentiality of documents, ensured secure handling of sensitive information.
- Took minutes during meetings with accuracy and precision, facilitated follow-up actions efficiently.
- Updated executive diaries with daily appointments, set reminders, and added key details.
- Maximised team productivity by maintaining adequate levels of office supplies.
- Documented staff entitlements and expenditures, matching information against allowances.
- Coordinated daily schedules for CEO with meticulous attention to detail.
Delivery driver - charity shop
Drop Inn
Armagh, Armagh City Banbridge and Craigavon
2018.01 - 2021.01
- Ensured safety by regular vehicle inspections and maintenance.
- Managed delivery documentation meticulously ensuring all paperwork was up-to-date and accurate.
- Reduced fuel costs with efficient route planning.
- Completed emergency deliveries successfully despite challenging conditions.
- Adhered strictly to traffic laws whilst on duty reducing penalties incurred due to traffic violations.
- Coordinated delivery schedules for optimum time management.
- Maintained vehicle cleanliness for a professional appearance.
- Loaded and unloaded vehicles safely, preventing injuries or accidents.
- Carried heavy items to customers' desired location using best moving and handling practices.
- Verified each delivery against shipping instructions before delivering to customers.
Education
NVQ Level 1 - Care certificate
NHS Professionals
Ashford, Kent 09/2022 - 03/2023
A-Levels -
Govt Higher Secondary School
04/2009 - 03/2010
GCSEs -
Nirmala High School
04/2007 - 03/2008
Skills
- Understanding transport regulations
- Vehicle maintenance knowledge
- Breakdown procedures
- Punctuality and reliability
- Traffic awareness
- Senior citizen sensitivity
- Route planning expertise
- Flexible schedule adaptability
- Community interaction
- Customer Service
- Calm under pressure
- Safety-conscious
- Clean PSV record
- Trip planning and GPS navigation
Timeline
Bus driver
Stuarts Coaches Ltd
2025.01 - Current
Clerical officer
NHS Greater Glasgow and Clyde
2024.12 - 2025.01
Personal assistant to Head of nursing
NHS East Kent
2021.05 - 2024.12
Delivery driver - charity shop
Drop Inn
2018.01 - 2021.01
NVQ Level 1 - Care certificate
NHS Professionals
09/2022 - 03/2023
A-Levels -
Govt Higher Secondary School
04/2009 - 03/2010
GCSEs -
Nirmala High School
04/2007 - 03/2008