Summary
Overview
Work history
Education
Skills
Additional Information
Timeline

Roberto Di Paolo

London,UK

Summary

Dedicated and experienced bartender with a strong passion for mixology and a proven track record in high-end establishments. Seeking a Assistant Bar Manager position to leverage my leadership, creativity, and industry expertise to deliver exceptional bar experiences. PERSONAL SKILLS Exceptional organizational abilities. Self-motivated and dedicated. Proven leadership skills. Meticulous attention to detail. Ambitious and committed to excellence. As an experienced bartender with a consistent record of excellence and a passion for the craft, I am eager to bring my skills and leadership to a assistant Bar Manager role. My diverse background in prestigious establishments and success in competitions demonstrate my dedication to the industry and my ability to provide a top-tier bar experience. I am excited about the opportunity to contribute to the success of your establishment as a assistant Bar Manager .

Overview

15
15
years of professional experience
5
5
years of post-secondary education

Work history

Supervisor - Head Bartender

One Aldwych Hotel
11.2016 - Current
  • Demonstrated progression from senior bartender to Head Bartender and Supervisor
  • Expertise in crafting innovative cocktails and maintaining a well-organized bar
  • Managed orders, stock control, and recipe book updates to ensure optimal bar operations
  • Supported the daily needs of the manager, mentored new bartenders, and maintained 5-star service standards.
  • Increased team productivity through effective staff planning, coordination and task delegation.
  • Built customer retention and satisfaction by delivering top-quality service.
  • Identified operational problems and proposed solutions to management, improving service efficiency.
  • Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
  • Addressed customer issues calmly and professionally, delivering quick, successful resolutions.

Senior Bartender

Intercontinental 02
  • Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
  • Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.
  • Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.

Bartender

Courthouse Hotel
07.2016 - 11.2016
  • Provided exceptional service at Clipper and Eighteen Sky Bar during high-volume events
  • Assisted the assistant and bar manager in creating and delivering top-quality cocktails.

Bar-back-Bartender

Hippodrome Casino
03.2016 - 07.2016
  • Contributed to the opening of main bar and rooftop venues, working with experienced professionals
  • Gained valuable insights into mixology and bar management.

Bar Back

Be At One
01.2015 - 03.2016

Bar Supervisor

11.2014 - 01.2015
  • Accumulated over a decade of experience in Italy, including roles as

Education

Diploma of Higher Education - Economic

ITC Aterno , Pescara, Italy
09.1997 - 06.2001

Skills

  • Proficient in cocktails creation and menu development
  • Skilled in flair, latte art, and carving
  • Holds WST Wine and Spirit 2nd Level and WST Spirit certifications
  • Strong proficiency in Excel, Word, and PowerPoint
  • Problem solving
  • Employee training
  • Operations management
  • Customer service
  • Team supervision

Additional Information

  • ACHIEVEMENTS , UKBG National Competition, 3rd Place, 2017 Negroni Competition, 2nd Place, 2017 Bacardi Legacy Semi-Finalist

Timeline

Supervisor - Head Bartender - One Aldwych Hotel
11.2016 - Current
Bartender - Courthouse Hotel
07.2016 - 11.2016
Bar-back-Bartender - Hippodrome Casino
03.2016 - 07.2016
Bar Back - Be At One
01.2015 - 03.2016
Bar Supervisor -
11.2014 - 01.2015
ITC Aterno - Diploma of Higher Education, Economic
09.1997 - 06.2001
Senior Bartender - Intercontinental 02

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Roberto Di Paolo