Summary
Overview
Work history
Education
Skills
Education
Affiliations
Timeline
Generic
Robert Moore

Robert Moore

North Weald,Epping

Summary

Vastly xperienced chauffeur with over 24 years in the industry, specializing in VIP and UHNW client services. Licensed PCO driver with a strong background in operations management and a proven track record of maintaining professionalism and discretion. Proficient in driving high-spec vehicles, specialising in Mercedes, for prestigious events and roadshows. Successfully collaborated with top-tier companies for film premieres and award ceremonies, ensuring exceptional service delivery.

Overview

24
24
years of professional experience

Work history

Chauffeur

I.Chauffeur
London
2014.02 - Current
  • - Lead chauffeur for major projects, providing exceptional service to UHNW families and clients.
  • - Maintained high standards of security and comfort for passengers, ensuring a pleasant journey experience.
  • - Planned and adjusted routes proactively based on traffic conditions, keeping clients informed of any changes.
  • - Cultivated strong relationships with clients by offering personalised attention and timely communication.
  • - Ensured vehicle cleanliness and readiness through regular maintenance and deep cleaning practices.
  • Maintained an active security presence and stayed vigilant, aware alert to threats when driving passengers.
  • Ensured passengers stayed comfortable throughout journeys through regular check-ins and adjusting car temperature as needed.
  • Checked schedules before starting shifts to obtain an extensive understanding of guests, their requirements and locations.
  • Stayed updated on the latest events and local knowledge to communicate these to guests.

Chauffeur

Driven Worldwide
London
2014.02 - 2026.02
  • Executive and Personal Chauffeur
  • Lead chauffeur for several major accounts and clients
  • Transported high-value clients with professionalism and discretion.
  • Upheld high standards of professionalism and discretion when working with high-value clients.
  • Specialised in managing client events and roadshows
  • Scheduled clients pick up times
  • Scheduled clients meetings to minimise travel time
  • Completed all relevant documentation on-time and with minimal errors.
  • Delivered professional and courteous service
  • Completed rides with utmost quality and presented clean and sanitised vehicle to customers.
  • Received continued positive customer reviews by demonstrating exceptional customer service.
  • Maintained great relationships with customers to maximise satisfaction, retention and experience.
  • Provided outstanding customer service by engaging in friendly conversation with customers, increasing repeat bookings.
  • Responded to specific locations at designated times to handle customer reservations
  • Kept vehicle serviced according to schedule, reducing mechanically-related downtime.
  • Maximised passenger satisfaction by maintaining vehicles in safe and clean operating condition.
  • Maintained clean and safe vehicle to maximise passenger satisfaction.
  • Supervised driver teams, created shift schedules and maintained reservation calendar.

Chauffeur

Global Transfers
London
2012.04 - 2014.01
  • Executive Chauffeur
  • Lead chauffeur to several accounts including investment banks, solicitors and celebrities.
  • Lead chauffeur for travel accounts including managing all port transfers for cruise liners

Chauffeur

ChauffeurForce
London
2008.03 - 2012.01
  • Executive chauffeur
  • Family personal chauffeur

Operations Controller / Driver Liason

ChauffeurForce
London
2002.05 - 2006.03
  • Driver dispatch
  • Booking Agent
  • Driver recruitment
  • Account Management
  • Pick up scheduling including pick up times / meeting points according to client discretion and safety
  • Built customer and employee loyalty by implementing effective operational strategies.
  • Proactively identified and solved complex problems that impact operations management and business direction.
  • Planned and executed meetings, lunches and events for clients
  • Maintained great relationships with customers to maximise satisfaction, retention and experience.

Education

GCSE -

Raine's Foundation
London

A-Levels - English literature & Language / Media Studies / History / Law

Raine's Foundation
London

Skills

  • Professional, courteous and discreet manner
  • Confidentiality understanding
  • Schedule management
  • GPS and mapping management
  • Security understanding
  • Excellent Road knowledge
  • Verbal and written communication
  • Reliable driver
  • Excellent airport / train station and port knowledge
  • Maintaining a clean and sanitised vehicle
  • Vehicle maintenance knowledge
  • Personal security awareness
  • Adaptation to new technologies
  • Good physical stamina

Education

other,other

Affiliations

  • keeping fit / gym
  • playing football

Timeline

Chauffeur

I.Chauffeur
2014.02 - Current

Chauffeur

Driven Worldwide
2014.02 - 2026.02

Chauffeur

Global Transfers
2012.04 - 2014.01

Chauffeur

ChauffeurForce
2008.03 - 2012.01

Operations Controller / Driver Liason

ChauffeurForce
2002.05 - 2006.03

A-Levels - English literature & Language / Media Studies / History / Law

Raine's Foundation

GCSE -

Raine's Foundation
Robert Moore