Robert Moore
North Weald,Epping
Summary
Vastly xperienced chauffeur with over 24 years in the industry, specializing in VIP and UHNW client services. Licensed PCO driver with a strong background in operations management and a proven track record of maintaining professionalism and discretion. Proficient in driving high-spec vehicles, specialising in Mercedes, for prestigious events and roadshows. Successfully collaborated with top-tier companies for film premieres and award ceremonies, ensuring exceptional service delivery.
Overview
24
24
years of professional experience
Work history
Chauffeur
I.Chauffeur
London
2014.02 - Current
- - Lead chauffeur for major projects, providing exceptional service to UHNW families and clients.
- - Maintained high standards of security and comfort for passengers, ensuring a pleasant journey experience.
- - Planned and adjusted routes proactively based on traffic conditions, keeping clients informed of any changes.
- - Cultivated strong relationships with clients by offering personalised attention and timely communication.
- - Ensured vehicle cleanliness and readiness through regular maintenance and deep cleaning practices.
- Maintained an active security presence and stayed vigilant, aware alert to threats when driving passengers.
- Ensured passengers stayed comfortable throughout journeys through regular check-ins and adjusting car temperature as needed.
- Checked schedules before starting shifts to obtain an extensive understanding of guests, their requirements and locations.
- Stayed updated on the latest events and local knowledge to communicate these to guests.
Chauffeur
Driven Worldwide
London
2014.02 - 2026.02
- Executive and Personal Chauffeur
- Lead chauffeur for several major accounts and clients
- Transported high-value clients with professionalism and discretion.
- Upheld high standards of professionalism and discretion when working with high-value clients.
- Specialised in managing client events and roadshows
- Scheduled clients pick up times
- Scheduled clients meetings to minimise travel time
- Completed all relevant documentation on-time and with minimal errors.
- Delivered professional and courteous service
- Completed rides with utmost quality and presented clean and sanitised vehicle to customers.
- Received continued positive customer reviews by demonstrating exceptional customer service.
- Maintained great relationships with customers to maximise satisfaction, retention and experience.
- Provided outstanding customer service by engaging in friendly conversation with customers, increasing repeat bookings.
- Responded to specific locations at designated times to handle customer reservations
- Kept vehicle serviced according to schedule, reducing mechanically-related downtime.
- Maximised passenger satisfaction by maintaining vehicles in safe and clean operating condition.
- Maintained clean and safe vehicle to maximise passenger satisfaction.
- Supervised driver teams, created shift schedules and maintained reservation calendar.
Chauffeur
Global Transfers
London
2012.04 - 2014.01
- Executive Chauffeur
- Lead chauffeur to several accounts including investment banks, solicitors and celebrities.
- Lead chauffeur for travel accounts including managing all port transfers for cruise liners
Chauffeur
ChauffeurForce
London
2008.03 - 2012.01
- Executive chauffeur
- Family personal chauffeur
Operations Controller / Driver Liason
ChauffeurForce
London
2002.05 - 2006.03
- Driver dispatch
- Booking Agent
- Driver recruitment
- Account Management
- Pick up scheduling including pick up times / meeting points according to client discretion and safety
- Built customer and employee loyalty by implementing effective operational strategies.
- Proactively identified and solved complex problems that impact operations management and business direction.
- Planned and executed meetings, lunches and events for clients
- Maintained great relationships with customers to maximise satisfaction, retention and experience.
Education
GCSE -
Raine's Foundation
LondonA-Levels - English literature & Language / Media Studies / History / Law
Raine's Foundation
LondonSkills
- Professional, courteous and discreet manner
- Confidentiality understanding
- Schedule management
- GPS and mapping management
- Security understanding
- Excellent Road knowledge
- Verbal and written communication
- Reliable driver
- Excellent airport / train station and port knowledge
- Maintaining a clean and sanitised vehicle
- Vehicle maintenance knowledge
- Personal security awareness
- Adaptation to new technologies
- Good physical stamina
Education
other,other
Affiliations
- keeping fit / gym
- playing football
Timeline
Chauffeur
I.Chauffeur
2014.02 - Current
Chauffeur
Driven Worldwide
2014.02 - 2026.02
Chauffeur
Global Transfers
2012.04 - 2014.01
Chauffeur
ChauffeurForce
2008.03 - 2012.01
Operations Controller / Driver Liason
ChauffeurForce
2002.05 - 2006.03
A-Levels - English literature & Language / Media Studies / History / Law
Raine's Foundation
GCSE -
Raine's Foundation