A reliable and experienced Chauffeur with over 20 years of driving and passenger care, including nearly 10 years of working with high-net-worth clients. Known for excellent customer service, a clean UK driving license, and a spotless driving record. Fully up to date with DBS and medical checks, with consistent positive feedback from clients. Friendly, hardworking, and able to pick up new ideas quickly. A good team player who always meets deadlines. Currently looking for a Chauffeur position where I can use my skills and experience to provide top-quality service.
Overview
23
23
years of professional experience
2007
2007
years of post-secondary education
Work History
Chauffeur
Freelance Chauffeur (Self Employed)
09.2011 - Current
Provide on-demand chauffeur services for several companies and personal clients, including Abu Dhabi Media, Berryfield Executive Cars, Kerry UK, London Rides Ltd, Bolt, and Uber
Supported and assisted Abu Dhabi Media with their filming operations for major events, including the Royal Ascot, Epsom Derby, Windsor Horse Show, and Go Dolphin
Provided transportation for media teams, ensuring timely arrivals at filming locations and supporting logistical needs during events
Coordinated with event organizers to ensure smooth access to venues and seamless movement for the crew, ensuring filming schedules were met without delay
Complete all duties with the utmost discretion, confidentiality, and professionalism, treating each passenger with respect
Drive a variety of executive vehicles, ensuring they are kept immaculately clean and well-maintained at all times
Provide airport pick-up and drop-off services for both private and commercial flights, ensuring smooth transfers with seamless protocol and security coordination
Assist passengers with luggage, ensuring a high level of comfort and convenience during their journey
Create personalized travel routes to ensure timely arrivals, factoring in traffic, weather, and client preferences
Offer tailored services to high-profile clients, ensuring their privacy and security are always a priority
Coordinate with clients to accommodate last-minute changes to travel plans or schedules
Provide concierge services, such as booking reservations, arranging sightseeing tours, or assisting with personal errands during trips
Maintain accurate records of journeys, client preferences, and other relevant details for efficient service
Ensure vehicle documentation is up to date, including insurance, MOT, and licensing
Perform routine vehicle checks and arrange necessary maintenance to guarantee optimal performance and safety
Chauffeur(Seasonal)
UKME
05.2015 - 10.2024
Safely transported ultra-high-net-worth clients and their family members to various destinations, ensuring punctuality, discretion, and privacy at all times
Maintained exemplary personal and vehicle hygiene and cleanliness standards to uphold a high level of professionalism
Performed shopping duties both online and in stores, ensuring accuracy and prompt delivery of items
Created professional travel itineraries by developing comprehensive, personalized plans for clients, including all logistics, activities, and essential information
Organized client visits both in the UK and internationally, coordinating logistics such as hotels, venues, events, and transportation
Conducted advance hotel checks to ensure all client-specific requirements were met and all arrangements were in place prior to arrival
Planned and coordinated activities, including theater trips, restaurant reservations, sightseeing, and transportation for both small and large groups
Managed VIP travel coordination at private airports, handling cargo and luggage with care and efficiency
Conducted airport pick-ups for private and commercial flights, ensuring seamless protocol and security coordination with airport authorities and security personnel
Chelsea Cars
01.2008 - 01.2011
Picked up passengers on time and ensured prompt drop-off to their required locations
Utilized local geographical knowledge and traffic patterns to optimize pick-up and drop-off routes
Responded promptly to traffic conditions or unforeseen circumstances by using alternative routes
Displayed exemplary customer service skills to provide clients with a positive experience
Assisted customers with luggage, adjusting services for clients with young children or mobility needs
Understood airport requirements to ensure smooth drop-offs and pick-ups, coordinating with airport staff when necessary
Maintained exemplary personal and vehicle hygiene and cleanliness standards at all times
Responded flexibly and quickly to changes in shift patterns, including night, weekend, and early shifts
Ensured the highest health, safety, and security standards for all passengers in the vehicle
Responded calmly and professionally to conflicts, distressed passengers, or crises, ensuring problems were resolved efficiently
Transported passengers to high-profile events such as the Derby and Royal Ascot, ensuring a smooth and enjoyable experience
Converted 20 new passengers into regular clients, resulting in an additional £2,000 in bookings
Increased online reviews by over 40% due to positive customer feedback
Maintained a 100% on-time pick-up record over the full two years of service
Assisted the company in drafting a local alternate-route plan that reduced delays by 15%
Private hire driver chauffeur
Addison Lee
01.2007 - 01.2009
Provided door-to-door client assistance, ensuring punctual and safe transport to a variety of destinations
Coordinated pick-ups and drop-offs for corporate clients, offering efficient and professional service
Delivered parcels across Greater London and surrounding counties, ensuring timely and secure delivery
Gained excellent knowledge of London's key locations, including stations, airports, regular accounts, banks, and hospitals, ensuring efficient route planning and client satisfaction
Developed familiarity with high-demand locations, such as major train stations and London’s airports, including Heathrow, Gatwick, and London City, ensuring smooth transfers and timely arrivals
Built strong relationships with regular clients, including corporate accounts, ensuring consistent service and fostering loyalty
Delivered exceptional customer service through attention to detail, confidentiality, and timely responses to client needs
Private Hire Driver
KV Cars
01.2002 - 01.2007
Assist passengers at their destination
Coordinated with radio, telephone and computer dispatchers
Education
Diploma - International Finance
London Metropolitan University
Skills
Excellent driving skills
Knowledge of London
Customer care
Time management
Ability to work with people at all levels
Polite manner
Diplomatic manner
Professional manner
Responsible attitude towards client privacy and safety
Sensitivity
Understanding
Confidentiality
Proficient in Microsoft Office Suite
Full Clean UK License
Clean DBS certificate
Disability Awareness
Accomplishments
Converted 20 new passengers into regular clients, resulting in an additional £2,000 in bookings.
Increased online reviews by over 40% due to positive customer feedback.
Maintained a 100% on-time pick-up record over the full two years of service.
Assisted the company in drafting a local alternate-route plan that reduced delays by 15%.
Affiliations
Guild of Professional Chauffeurs (GoPC)
Extra-Curricular Activities
Volunteer Oxfam, 10/01/13, 04/30/15 Volunteer Education and Employment Adviser, 06/01/11, 07/31/12 Breast Care - Voluntary Finance Assistant, 01/01/05, 12/31/06