Robert Mitchell
London
Summary
A confident and driven individual who thrives with targets and goes the extra mile to reach my goal. A very target-driven Salesman with 5 years of successfully growing company profits for 2 young, growing companies. Utilising developed sales expertise and persuasive sales techniques to maintain customer loyalty and spending. What makes my background unique is once I started working professionally in the acting industry that really helped me to understand different collaborative dynamics and excel at dealing with people. Its also given me a very good thick skin in dealing with rejection but never giving up. This has helped me greatly with my sales career, not only with the people skills but also the motivation to persist and reached the targets asked of me and the team. I'm looking for my next role to develop these skills with more challenging targets and goals.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
Work history
Salesman
Nonna Tonda
London
11.2021 - Current
- Head hunted by Nonna Tonda to help drive their face-to-face sales and telesales, proving successfully that I can transfer my sales skills from one company to another.
- Greeted customers and offered assistance with our new products and services, creating very high sales.
- The average telesales per day is 8, my average is 12.
- Handled concerns and complaints with care, delivering positive outcomes for continued customer loyalty.
- Marketed promotions, events and new product launches effectively, growing customer bases and revenue opportunities.
- Maximised sales revenue through effective upselling and cross-selling of associated products.
- Used active listening and relationship-building techniques to assess customer needs and deliver viable solutions.
- Recorded sales activities accurately for financial reporting purposes.
Salesman
Freddies Flowers
London, City of London
05.2018 - Current
- Since 2018 I have generated £526,000 for Freddies Flowers in face-to-face sales revenue and £235,000 in Telesales revenue.
- The average sales on the Telesales Retention team is 15 sales per day, my average is 23 per day.
- Maximised sales revenue through effective upselling and cross-selling of associated products for both face-to-face sales and Telesales, showing versatility in types of selling.
- Broke the sales record in a day with 54 sales. Demonstrating a highly motivated and driven attitude.
- Used active listening and relationship-building techniques to assess customer needs.
- Managed customer product and service queries, resolving effectively and efficiently.
- Used outstanding product knowledge, sales and customer relations skills to drive substantial profit increases.
- Strengthened existing client relationships to maintain customer loyalty.
Actor
Self employed
London
01.2015 - Current
- Have had a successful acting career so far, building up impressive credits with the likes of the BBC, Amazon Prime, Channel 4 and have been in a BAFTA-nominated war film.
- I've also done successful voice-over jobs with clients such as the NHS and NFU Mutual.
- Im very good at working with other people, confident and can hold myself well in a room under pressure in the audition or on set.
- Maintained 100% punctuality to reduce shooting schedule delays.
- Discussed roles with thedirector, producers and other actors to improve overall show performance.
- Researched character personal traits and circumstances to more authentically portray roles to audiences.
Education
Bachelor of Arts - Acting
The International School of Screen Acting
London 10.2011 - 07.2014
Skills
- Face-to-face selling
- Target driven
- Upselling expertise
- Proactive sales approach
- Customer Relations
- Performance improvement
- Sales expertise
- Exemplary customer service
Timeline
Salesman
Nonna Tonda
11.2021 - Current
Salesman
Freddies Flowers
05.2018 - Current
Actor
Self employed
01.2015 - Current
Bachelor of Arts - Acting
The International School of Screen Acting
10.2011 - 07.2014
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