Robert-lee Jeffrey
Manchester,Tameside
Summary
Hard-working, reliable and adaptable individual with experience in administration, customer service and fast-paced working environments. Confident working independently, using initiative to solve problems and managing responsibilities effectively. Experienced in maintaining high standards of cleanliness, following health and safety procedures and communicating professionally with members of the public. Resourceful and practical, with a positive attitude towards work and the ability to adapt to changing situations. Keen to develop new skills and contribute to a team while taking responsibility for completing tasks to a high standard
Overview
3
3
years of professional experience
Work History
Administrator
The Aspen Clinic
Manchester, Salford
07.2025 - Current
- Manage administrative tasks efficiently while maintaining accurate records and attention to detail.
- Respond to patient enquiries by telephone and email, providing clear and professional information.
- Process referral emails, check recipient details and ensure information is handled appropriately.
- Organise workloads and prioritise tasks to support the smooth running of daily operations.
- Handle information responsibly and follow established procedures.
- Use initiative when responding to enquiries and recognise when additional support is required.
Crew member
McDonald's
Manchester, Stockport
02.2024 - 09.2026
- Prepared and cooked food while maintaining quality, hygiene and safety standards.
- Maintained clean and tidy working areas, completing cleaning duties as part of daily operations.
- Followed workplace procedures to ensure a safe and organised environment.
- Worked effectively under pressure while managing competing priorities.
- Communicated with customers and colleagues to support efficient service.
- Assisted with training and supporting new staff members.
- Demonstrated flexibility by helping colleagues and adapting to changing operational demands.
Front of House Team Member
Greene King
Manchester, Tameside
08.2023 - 01.2024
- Delivered friendly and professional customer service in a busy environment.
- Operated tills and processed customer transactions accurately.
- Assisted with food service, distribution and kitchen duties.
- Maintained cleanliness and presentation standards throughout working areas.
- Responded to customer requests and communicated effectively with colleagues.
- Adapted to changing demands while maintaining a positive and professional approach.
Education
Diploma of Higher Education - plumbing
Tameside college
Manchester01-2025
Diploma of Higher Education - Public services
Tameside college
Manchester01-2024
GCSEs -
Education
Manchester, MAN01-2023
Skills
- Independent working: Able to manage responsibilities, organise tasks and use initiative without constant supervision
- Communication: Confident communicating professionally with customers, patients, colleagues and members of the public
- Cleaning and hygiene: Experience maintaining clean, tidy and safe working environments
- Health and safety: Understands the importance of following procedures and maintaining safe working practices
- Problem-solving: Practical and resourceful, with the ability to adapt to unexpected situations and find solutions
- Time management: Organised and reliable, with the ability to prioritise tasks and work efficiently
- Teamwork: Works collaboratively with colleagues and has experience supporting and training new staff
- Customer service: Approachable and professional, with experience responding to enquiries and supporting customer needs
- Adaptability: Willing to learn new skills and take on different responsibilities as required
- Full Clean UK driving licence and able to travel
Timeline
Administrator
The Aspen Clinic
07.2025 - Current
Crew member
McDonald's
02.2024 - 09.2026
Front of House Team Member
Greene King
08.2023 - 01.2024
Diploma of Higher Education - plumbing
Tameside college
Diploma of Higher Education - Public services
Tameside college
GCSEs -
Education