- Family
- Running
- Football
- Country Walks with the dogs
Robert Fletcher
Halesowen,West Midlands
Summary
Seasoned policing professional with 22 years in operational response and community engagement, including 8 years in counter terrorism. Expertise in investigation, risk assessment, safeguarding and legal compliance with a strong focus on multi agency collaboration. Proven ability to mange high pressure situations and support vulnerable individuals and resolve complex community issues. Qualifications in first aid and diversity training.
Overview
1
1
Certification
38
38
years of professional experience
Work History
Police Constable
West Midlands Police
08.2004 - Current
- Responded effectively to time critical and sensitive situations including violence burglaries, theft and missing person enquiries.
- Assessed risk and made informed decisions in high pressure circumstances prioritising the safety and welfare of vulnerable individuals and the wider community.
- Used calm communication and de-escalation techniques to manage distressed individuals and prevent the situation from escalating.
- Conducted detailed investigations into a wide range on incidents, gathering evidence and information to identify individuals responsible and support appropriate legal outcomes.
- Supported vulnerable individuals who were considered at risk of harmful influence or exploitation, using a sensitive and preventive approach.
- Collaborated with residents and partner organisations to tackle persistent anti social behaviour enhancing community safety.
- Facilitated resolution of a prolonged community issue through partnership working, evidence gathering and stakeholder engagement.
- Coordinated with local authoirty, NHS and other partner organistations to share appropriate information to develop effective safeguarding responses.
- Participated in multi agency plans to reduce risk and protect vulnerable individuals, contributing to improved community safety.
- Managed sensitive information professionally and produced clear, accurate and reported to support decision making.
- Worked in high volume airport security environment, assessing risk and responding to complex and sensitive security concerns.
- Applied relevant legislation and formal procedure and support lawful, proportinate and well documented decision making.
- Conducted structured interviews and assessments gathering and evaluating information to infrom risk management and safeguarding decisions.
- Managed confidential and sensitive informatuion in accordance with legal, regulatory and organsations requirements.
- Built professional relationships with individuals partner agencies while handling complex calmly and objectively
- Participated in multi agency plans to reduce risk and protect vulnerable, contributing to improved community safety.
PostPerson Inc Management
Royal Mail
Birmingham , West MIdlands
10.1988 - 04.2004
- Operated mail processing machinery safely and efficiently in a high volume, time sensitive environment.
- Sorted large volumes of letters accurately according to destination and processing requirements.
- Worked collaboratively with colleagues to meet daily performance and dispatch deadlines.
- Maintained accuracy and productivity while under pressure during operational periods.
- Visited and supported 35 delivery offices across the B postcode area, engaging with frontline teams to understand operational challenges.
- Identified opportunities for continuous improvement and helped introduce more consistent and effective working practices.
- Gathered feedback from employees and communicated key findings and recommendations to relevant stakeholders.
- Encouraged frontline involvement in service improvement, helping teams contribute to the development of better processes
- Supported the sharing of effective approaches across delivery offices to promote consistenty and improved performance.
Education
Tenterfield
Skills
- Security risk assessment
- Conflict negotiation
- Legal and regulatory compliance
- Incident management
- Crisis management
- Operations management
- Intelligence assessment
- Report writing
- Evidence based decisions
- Working under pressure
- Cross functional collaboration
- Multi agency partnership working
- Team leadership
- Stakeholder communication
- Conflict negotiation
- Conflict de-escalation
- Problem solving
- Incident management
Certification
- Full Driving Licence for Car and Motorcycle
- First Aid at Work certified
Interests
Accomplishments
- Contributed to a multi agency humanitarian operation on 2021 to support the safe repatriation and resettlement of thousands of Afghan nationals fleeing Afghanistan., the teams contribution was recognised with a West Midlands Police Diamond Award.
- Assisted in coordinating the emergency response to a serious aircraft incident with working with emergency services, aviation personal and other partners to protect life, manage risk and maintain effective communication in a high pressure environment and rand received a letter of thanks from the Chief Constable.
- Chief Constables Long Service award - 20 Years service - Awarded by the Chief Constable in recognition of 20 years dedicated and committed service.
Timeline
Police Constable
West Midlands Police
08.2004 - Current
PostPerson Inc Management
Royal Mail
10.1988 - 04.2004
Tenterfield