Robby Robbertson
Mentor/Support Worker
Beddington ,london
Summary
I am a Compassionate Support Worker knowledgeable about diverse job proficiencies and necessary coping skills for social situations. Adept at working with young individuals and ready to offer my 13 years of experience to this company
Overview
24
24
years of professional experience
Work history
16 Plus support Worker
Happy Group Limited
Leicester, Leicester
01.2020 - Current
- I support young people to engage in positive social,leisure and also to be confident to be independent in their future lives
- I Provided support in social, physical and emotional areas to assist young people to gain confidence within their local community.
- I Support young people to doing their shopping ,GP appointments and also personal needs of that young person
- I assisted young persons to manage their financis and also to take responsibility and management of personal care.
Support Worker
PERSON CENTRED CARE HOMES
06.2012 - 01.2018
- I work with clients in a way that promotes their equality and rights
- I develop relationship with the service users and establish and maintain effective communication with them
- I help maintain a safe work environment in accordance with health and safety policies and procedures and also I participate in mandatory health and safety training sessions, I support service with daily living skills, communication, getting up, and going to bed, eating drinking and also support them in communication in sign languages and pictures and learning words for those who cannot understand English.
VAS/GPRS Supervisor
Millicom Ghana Ltd
Ghana
11.2006 - 03.2012
- Responsible for four regions, supervising over 80 staff members configuring laptops and mobile phones whilst also providing customer service related to GPRS/EDGE
- Oversaw configurations, resolved problems, trained new staff, and recruited staff, oversaw the achievement of team targets, motivated and disciplined the team and set individual and team goals.
Hardware Engineer
Associated Computer Enhancements
Ghana
02.2000 - 01.2006
- Repaired laptops and computers including troubleshooting, networking and PABX installations.
Education
NVQ 3/OCR level 3 Diploma in Health and Social Care for England -
Aytun Vocational College London
04.2012
SIA Door Supervision Course -
License for You Ltd
01.2009
Diploma - Information Technology -
A.C.E {West Africa}
01.1999
Diploma - ETP (claims) - Elementary Telecommunication Practice -
Royal Technical College
01.1998
Diploma - ELC (claims) - Electronics T2 -
Royal Technical College
01.1998
Diploma - R&TV (claims) - Radio & TV -
Royal Technical College
01.1998
GCSE/A Level equivalent - including Maths & English -
TEPS Preparatory School
01.1993
Skills
- Extensive customer service & communication skills
- Teamwork skills & ability to use initiative when unsupervised
- Self-starter with enthusiasm for picking up new skills efficiently
- In-depth knowledge of computer systems and software
- Ability to explain solutions clearly in a non-technical manner
- Commitment to continually updating skills & knowledge
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
16 Plus support Worker
Happy Group Limited
01.2020 - Current
Support Worker
PERSON CENTRED CARE HOMES
06.2012 - 01.2018
VAS/GPRS Supervisor
Millicom Ghana Ltd
11.2006 - 03.2012
Hardware Engineer
Associated Computer Enhancements
02.2000 - 01.2006
NVQ 3/OCR level 3 Diploma in Health and Social Care for England -
Aytun Vocational College London
SIA Door Supervision Course -
License for You Ltd
Diploma - Information Technology -
A.C.E {West Africa}
Diploma - ETP (claims) - Elementary Telecommunication Practice -
Royal Technical College
Diploma - ELC (claims) - Electronics T2 -
Royal Technical College
Diploma - R&TV (claims) - Radio & TV -
Royal Technical College
GCSE/A Level equivalent - including Maths & English -
TEPS Preparatory School