Robbie Tonberg
Inverness
Summary
Patient Flow Assistant at Raigmore hospital , regularly navigating emergencies, ensuring capacity for patients and responding quickly to critical situations. I’ve honed my ability to make quick decisions, work under pressure, and adhere to strict safety protocols.
Background in roofing, customer service and a passion for rock climbing I’m comfortable working at heights and outdoors,. I thrive in dynamic environments, always prioritizing safety and teamwork, and I’m eager to bring my skills to SSEN while developing a rewarding career in the energy sector.
Overview
6
6
years of professional experience
Work history
Patient Flow auxilary
Raigmore Highland
Inverness
06.2023 - Current
- Created capacity for patients and responding quickly to critical medical emergencies.
- Reduced ambulance waiting times by efficiently prioritizing patient movements to house admissions
- Collaborated with charge nurses to manage patient placements and identified those who could be moved or discharged to accommodate urgent cases.
- Provided hands-on medical assistance during staffing shortages.
- Adhered to strict safety protocols during high-pressure, time-critical major incidents, ensuring patient safety and operational compliance.
Bar and restaurant supervisor
Brora Golf Club
09.2018 - 06.2023
- Managed the front-of-house operations at a highly acclaimed golf club, overseeing staff, stock, and customer service in a fast-paced environment.
- Assisted coordinating high-profile events, including weddings, birthdays, funerals, and competitions.
- Led a team of staff, delegating tasks efficiently and providing hands-on support during busy periods to ensure smooth operations.
- Delivered high standards of customer service to a diverse clientele, from loyal local members to high profile and international guests
- Maintained stock levels and ensured the restaurant and bar ran efficiently, particularly during busy weeks and long hours.
Education
Golspie High Shool
Skills
- Crisis response and decision making
- Safety and compliance
- Medical and technical skills
- Customer service
- Team leadership and adaptability
- Working at height
Experience
Temporary work - Roofing 2020 - 2021
Adjacent to working at the Golf club I worked for a self employed roofer installing and repairing tiled roofs on old buildings and new builds, using powered tools, cutting slates to size and shape at height in many weather conditions. The business arrangement concluded as a result of my employers relocation
Affiliations
- Rock climbing
- DIY
- Mountain biking
Timeline
Patient Flow auxilary
Raigmore Highland
06.2023 - Current
Bar and restaurant supervisor
Brora Golf Club
09.2018 - 06.2023
Golspie High Shool
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