Robbie Fowler
Portsmouth,Hampshire
Summary
I am an individual from many experiences of work.
Reliable, safety-conscious, alert individual. Communicates politely and delivers excellent customer service.
Overview
11
11
years of professional experience
Work history
PTS Trackman / COSS
SGC Rail
Portsmouth, Hampshire
05.2022 - Current
- Maintained site health and safety compliance for safe, secure working environments.
- Briefed teams on daily task requirements to meet project targets.
- Kept site areas clear of obstructions to limit risk.
- Repaired and rebuilt rail track, tunnels, bridges and viaducts, using hydraulic and hand tools.
- tickets held, PTS, COSS, possession support, NSCD, level B strapping, LXA
Roofer
Achieve
Portsmouth, Hampshire
06.2015 - 04.2022
- Carried out thorough roofing pre-inspections to determine best-possible repair solutions.
- Measured and cut roofing materials with accuracy to avoid waste.
- Covered structural frameworks with underlay for good roofing preparation.
- Assessed quality and security of beams and rafters before application to guarantee good results.
Customer service advisor
Ladbrokes
Portsmouth , Hampshire
03.2020 - 03.2021
- Expressed care, patience and empathy when handling customer interactions for personalised experience.
- Recorded and processed customer data accurately.
- Handled requests with friendly, knowledgeable service and support, continually achieving positive customer feedback.b
- Assisted customers with varying questions using product knowledge and service expertise.
- Enforced gambling rules to guarantee fair play.
- Distributed winnings and collected payments from losers.
- Complied with regulatory standards and requirements.
- De-escalated conflict to prevent incidents and maintain patron safety.
Assistant store manager
Escape Menswear
Portsmouth, Hampshire
01.2018 - 09.2018
- This was a part time position
- Checked invoices from suppliers against physical stock records to identify discrepancies.
- Completed opening and closing procedures each day.
- Stocked and restocked inventory upon delivery receipt, maintaining accurate supply records.
- Monitored stock levels and wrote timely order supply requests to replenish merchandise.
- Improved store ability to meet and exceed customer expectations, through careful trend and stock monitoring.
Store administrator
Ticon / Hythe marine
Portsmouth, Hampshire
09.2013 - 04.2015
- Maintained detailed and current records of inventory, personnel activities and business finances.
Education
GCSEs - English
City of portsmouth boys school
Portsmouth 09.2007 - 07/2012
GCSEs - Maths
City of portsmouth boys school
GCSEs - Science
City of portsmouth boys school
GCSEs - ICT
City of portsmouth boys school
Skills
- Motivational communication
- Customer service
- Team management
- Safety compliance
- Team player
- Tireless work ethic
- Time management
- Communication skills
Languages
English
Native
Timeline
PTS Trackman / COSS
SGC Rail
05.2022 - Current
Customer service advisor
Ladbrokes
03.2020 - 03.2021
Assistant store manager
Escape Menswear
01.2018 - 09.2018
Roofer
Achieve
06.2015 - 04.2022
Store administrator
Ticon / Hythe marine
09.2013 - 04.2015
GCSEs - English
City of portsmouth boys school
09.2007 - 07/2012
GCSEs - Maths
City of portsmouth boys school
GCSEs - Science
City of portsmouth boys school
GCSEs - ICT
City of portsmouth boys school
Similar Profiles
Callum DaveyCallum Davey
Cable and fibre network technician at SGC Rail SolutionsCable and fibre network technician at SGC Rail Solutions
Sean FoxSean Fox
Encapsulation Specialist at SGC GradingEncapsulation Specialist at SGC Grading
Isaac PARISIsaac PARIS
Technicien géomètre at SGC Travaux SpeciauxTechnicien géomètre at SGC Travaux Speciaux
Alexandra BudnaruAlexandra Budnaru
Waitress at Station CafeWaitress at Station Cafe
Osagie IkozaOsagie Ikoza
Cleaner at Federal Polytechnic AuchiCleaner at Federal Polytechnic Auchi